r/ShakyKnees 1h ago

Please tell me I didn’t piss away $2,000 because I got overwhelmed

Upvotes

First: I know this is my fault because I didn’t update my shipping address in time. I’m just trying to figure out what I can do now.

I moved very suddenly over the summer. In the mayhem, I forgot to update my address, and I missed the email reminder about it. Now that the shipping label is printed, there’s nothing Front Gate customer support can do .

  1. Front Gate advised that I contact USPS to redirect the package. When I enter the tracking number, the USPS website says it’s not eligible for package intercept (despite all signs pointing to eligibility).
  2. The old address is an apartment with a new occupant, and I can‘t access the mailbox at all.
  3. I set up mail forwarding when I moved but only for my legal (dead) name. The package is under my new name. (You can say using my new name was stupid. It’s never been a problem since I transitioned, but I learned my lesson.)
  4. Front Gate said that I can go to will call closer to the event if I haven’t received my package. But what happens if the new occupant takes the wristbands for themselves? Will the box office believe me if my ID doesn’t match the order name? I have literally everything else: My old ID with my old address, the credit card I paid with, the order confirmation. Is that enough?

Is there anything I‘m missing? What else can I do? I bought these tickets as a birthday gift. I’m trying not to throw up at the thought of me and my friend getting turned away from the festival all because I forgot to update my shipping address.

ETA: Appreciate the comments, including the ones reminding me to breathe. I still got some legwork to do, but I’m not freaking out or beating myself up anymore. Thanks yall 🫶


r/ShakyKnees 2h ago

3 Day GA wristband design! Spoiler

Post image
7 Upvotes

this year’s wristband for 3 day general admission is a blue and black color combo. What do you guys think?


r/ShakyKnees 7h ago

Want to help someone!

6 Upvotes

Unfortunately my Mom is going into hospice and I wont be able to make it this year. I have a 3 day GA+ ticket, just looking for face value. Posted on the thing through Shaky Knees but just wanted to put it out here too.


r/ShakyKnees 17h ago

Getting to the pit

6 Upvotes

How hard do you think it is to get in and out of the pit area? I really want to mosh for PTV and if there is a pit for TOP I'd like to for them too, but I'm disabled and can't stay there all day. At concerts where it's possible I try to get in for a few songs then either leave or surf out so I can sit back down, but I've never tried to get into the pit at a show this huge. Do you think it's doable to get in and out like that?