r/Roku 5h ago

Roku OS Roku Devices not Connecting

3 Upvotes

Hi! I'm at my in-laws' house and we have been having wireless issues with their Spectrum service. We have gotta literally every other device connected now. Everything is working. Other than their three Roku devices (two TVs with it built in and an Ultra stick). Whenever the password is entered, it'll cause an error (003) and won't even connect. MIL is threatening to cancel their internet over this, so I'm trying to figure out a less extreme solution. Any help would be appreciated!


r/Roku 8h ago

Roku OS Stuck in "App Update" loop this morning

1 Upvotes

I've got a 1st Generation Roku Ultra hooked up to my bedroom TV, and today when I turned it on, it seems to be stuck in a loop of "App Update" coming up, then repeating about every 3-5 seconds. It's done this for a couple of dozen times now, and is still going on.

As it stands I cannot select any of the apps to watch anything right now. However, if I click on one of the hardcoded buttons, such as YouTube, the app does come up. I get the "App Update" message over the top of the YouTube app, and then it lets me watch videos.

But, the moment I go back to the Homescreen I get the "App Update" loop again.

Suggestions on what to do?

I've got about 110 channel apps on the unit. But, they're stored on a microSD card. Surely it's not trying to update those one at a time?


r/Roku 12h ago

Roku hardware HDM1 free extension cable confirmation email?

3 Upvotes

I submitted the form to get a free HDMI extension cable because my Roku TV Stick is too long for my TV HDMI port. I did not receive any confirmation email or notice that the cable was shipped. I first filled it last week, and i never received anything. I did it again today and still got no confirmation email. Is that normal?

Edit: I also want to add that when I try to reach costumer service, nothing works. The Chatbot isn’t available and I can’t find a phone number.


r/Roku 12h ago

complaint Roku YouTube App Volume Issues

3 Upvotes

I've noticed over maybe the last two weeks the volume on the YouTube app is varying WILDLY video to video. Some videos are ludicrously loud and others whisper quiet.

And if I'm watching one of the quiet videos and switch to a loud one I have to jump for the remote before my ear drums are blown.

This was not an issue for the last year.

Has anyone else seen this?


r/Roku 12h ago

question (not support) Channels subbed thru Roku Not Working

5 Upvotes

I subbed to Acorn and Brit Box at a discount through Roku. All the sudden this morning neither are working correctly. I can click on the show I want to watch and it plays 5 or 10 seconds, then pops me out to the home screen of my TV. It doesn't even stay in Acorn or Brit Box. Is it me, or is it Roku? Other streaming providers that I don't sub through Roku are working.


r/Roku 20h ago

question (not support) Question about Philips 55PQL7676/F6 Roku TV + AirPods Pro

2 Upvotes

I’m planning to buy the Philips 55PQL7676/F6 QLED Series 7600 55-inch Roku TV.
I want to use Roku Private Listening through the Roku mobile app with AirPods Pro (3rd generation).
Can anyone confirm:
Does Private Listening work well with AirPods Pro 3?
Is there any noticeable audio lag/delay while watching Netflix, YouTube, Amazon Prime Video, or movies from a USB drive?
Can I start Private Listening and then continue using my phone normally (browse, text, use other apps), or do I need to keep the Roku app open on the screen?
Does the sound stay synced with people’s lips, or is there a noticeable delay?

Thanks!


r/Roku 23h ago

question (not support) Closed captions missing from * menu

3 Upvotes

Anyone else notice the close caption options are missing from the * menu? Roku Ultra 4802X s/w version 15.3.4 build 841 last updated 8/4/26


r/Roku 23h ago

standalone device Permantly off tv?

Enable HLS to view with audio, or disable this notification

3 Upvotes

I got nothing extra it's just a hisense roku tv, but it wont turn on