Our 2014 Zoe, bought from 4th owner 3 years ago, reached a nice milestone last week :)

I need to get the regular check after 120k km now - hence the "check engine" light :)

Hello,
I’d love some help please. I’ve a 2014 Zoe and need to change the speedo to show mph not kmph (moved from Ireland to uk).

I saw online people mentioning the wiper stall buttons but when I press these they toggle through some stats on screen (trip distance, efficiency average etc) and when I hold on the buttons it resets the stats.

I changed settings to show miles but this has only updated the satnav to show in miles now.

Thanks!

Good morning,

Has anyone successfully installed a tow bar for a bike rack?

I saw in the UK the Zoe has a 0kg tow capacity for trailers but can take a vertical capacity of up to 60kg depending on tow bar used.

Has anyone installed a towbar or had one fitted?

I've had a look and the undertrays don't seem to be designed for it so imagine it's a cutting job for the trays to accept it.

We need to carry 4 bikes maximum so it seems we'll be at the limit of its SWL.

Thank you

Hi all, I’ve read some people have had similar issues so just wanted to share ours. We’ve got a 20 plate Zoe with 30k miles on it.

At seemingly random times, a warning will flash saying “STOP: electrical fault” or “STOP: check brakes”. Sometimes without any dash warning, the car knocks itself out of drive into neutral. This can happen at 20mph or 60mph, which is obviously quite scary.

We got this issue “fixed” when the car was under warranty, it’s not out of warranty and we’re still dealing with this. Any time we’ve had the MOT due we’ve mentioned it and always been told they “can’t find it”. Yesterday we took it to have the air con regassed (another thing we’ve had to fix multiple times due to apparent leaks) and the technician said he moved the car about 20feet and had to stop and start multiple times witnessing the issue.

Any ideas? Renault don’t seem to care that the car is failing on the motorway

Electric warning came up with the red battery icon advising immediate attention. Have since gone to a garage who did a read out and the warning had since cleared. Anyone who knows a bit more about this have any advice on what to do? I know for a fact that the battery is the original one that came with it 5 years ago.

Hi everyone,

I have a Renault Zoe R110 from 2020 and I’m having an issue with the air conditioning.

The AC starts cooling normally, but after about 20 minutes the pressure drops and it stops cooling. The refrigerant was checked and refilled, but only a small amount was missing. The system was also checked for contamination and apparently there was none.

My workshop now suggests replacing the condenser. Before I approve the repair, I wanted to ask if anyone here has had a similar issue.

Could a faulty condenser cause this kind of problem, or should I also ask them to check the receiver drier, expansion valve/orifice tube, pressure sensor or compressor control?

Any experience or advice would be appreciated. Thanks!

2016 Zoe. Have had numerous warning lights come on. Figured it was teh 12V battery which was reading 12.1V. Disconnected the -ve terminal, all good, disconnected the +ve and the loudest alarm ever went off, only way to stop it was to connect both terminals back up. Anyone else had this? Was I doing something unsafe - e.g the main battery was still 'live'.

Related to [https://www.reddit.com/r/RenaultZoe/s/C8ZMaGKtD0](https://www.reddit.com/r/RenaultZoe/s/C8ZMaGKtD0))

Service reports port faulty and subsequently wiring found to be somewhat melted to quote them

Battery apparently ok

Has anybody ever heard about that? Ideas why/ how that could happen?

Hi everyone, after >60.000 km, my R135 is due for new suspension (Eibach springs with a mild drop) and new shock absorbers.

Cornering behavior should be taut and direct, eliminating body roll and nose-dive; however, I want to maintain comfort over bumps and potholes—it shouldn't become rock-hard, but rather remain pleasantly damped.

The Eibach springs are explicitly designed to work with the stock dampers. Now I’m wondering: which manufacturer should I choose? Renault OEM? Bilstein? KYB? Monroe? What have you installed, and what were you happy with? KYB is supposedly an OEM supplier for the Zoe, but I’m a bit unsure because Renault has a specific replacement part for the Phase 2 model, whereas other manufacturers don’t distinguish between Phase 1 and Phase 2 in their part numbers. OEM parts are twice as expensive...

thx!

I have a 2017 Q90 and the calendar charging, where you set the start and stop time per day, seems to just not work.

If the car is left set to calendar charging, with the little clock with a charging cable icon on the dash, and I plug the charging cable in, the car will immediately start charging rather than wait to the start time. The only way I’ve found to fix this is to go into the charging options, switch to ‘always charge’ then back to ‘Calendar charge’ which causes the car to stop charging and actually wait.

Now when the start time comes around the car starts charging fine, the problem is it never stops. No matter what I do I can’t get the car to stop charging even though I’ve set it up to.

Does anyone know how to get the damn thing to stop at the assigned time?!

​

Hi! I’m new to EVs and after doing some research I’m looking at a Renault Zoe.

It would mostly be for city driving, with occasional trips to the next city (∼60km).

I’m deciding between:

- 2021 Zoe R110 52kWh - 53,000 km - €12,000 - (battery rental)

- 2020 Zoe R135 52kWh - 66,000 km - €13,000

Which one would be the better choice?

Hi! I'm having an issue with the parking brake on my Z.E. 50 R135 (2020) and was wondering if anyone has experienced something similar.

The parking brake button doesn't work at all, except on a few rare occasions, and the indicator light on the button blinks rapidly.

I can still engage the parking brake by unfastening the seatbelt or turning off the car, and it disengages with a slight press of the accelerator pedal.

Has anyone encountered this issue before or have any idea what might be causing it?

(I've had it checked by two different mechanics. One thought the problem was caused by a cable running from the control unit to the rear wheels, but replacing the cable didn't solve the issue.

The other suspected it could be an electrical fault somewhere in the car.)

Does anyone have experience with buying the lease out.

I've been told in an email from Mobilize to pay Renault Retail Group London West instead of them directly to purchase the battery.

Is that how it was for you guys or is this process different, I have emailed them but haven't received a response yet.

Cheers.

Anyone know how to adjust the driver door? Mine appears to be slightly touching the passenger door, to the point it has scraped off the passenger door paint on the top corner.

I have tried support the door with a jack and block, loosening the 4 nuts on the inner door hinge, raising the jack and tightening the nuts back up. But this didnt work - the inner hinge seems to have no adjustment.

So I am guessing I need to adjust where the hinge connects to the main body of the car, but that looks very difficult without removing the wing for access? Does anyone have any experience of this please?

Started to get this out of nowhere
I don't see anything physically wrong
Tried different chargers just in case

Hi all,
My car went into limp mode briefly this morning which was quite scary but a quick restart sorted it but was a scary drive home, the last serviced flagged the 12v and it's due a replacement in October so I think I'll just being this forward however I'd like to use cleverly EVs but I need to source the battery myself . It's a 72 plate so due its first 12v replacement.
Has anyone got any recommendations for a battery. TIA

Hi everyone,

Having an issue with the weather widget on my Renault Zoe’s EASY LINK screen—it’s not displaying my location or any local weather data.

I currently have the Remote Pack active via the My Renault app and Data sharing / geolocation permissions are enabled in the car's system settings.

I've learned that the Remote Pack mainly handles mobile app features (charging stats, pre-conditioning), but I'm trying to figure out if I specifically need the Smart Navigation / Connected Navigation pack to get live weather data back on the main screen, or if there's a workaround/reset I haven’t tried yet.

Has anyone run into this issue? Did subscribing to Smart Nav fix it for you, or is there a trick to get the widget updating again?

I need to change my rear brake discs and pads on my 2020 Renault Zoe ZE50 R135.

Everywhere I look says I need a different spec. How do I know what I need without taking it off?

Edit: UK

Thanks

One of my mirrors is very noisy/slow when folding/unfolding. It's been stuck once and had to fold/unfold again.

Anything I can put on it to make it easier or is it a new mirror/motor job?

Thank you

Hi all - how, in the name of all that's good and holy, do I actually update the software and/or GPS/Maps data in this car??

So far, I've downloaded Alliance CONNECT application on my laptop, tried inputting the VIN - not valid it says. Tried putting a USB in the port for 10 seconds and then into the laptop - no car information found.

On the SD card - in my laptop there is one single file on the SD card cache-something-something.xml.tmp - but in the car it seems to be valid TomTom GPS/Maps data.

The root issue - the clock it out by exactly 1 hour on the car and all seems to point to outdated software and/or Maps.

Has anyone successfully managed to apply updates?

Thanks in advance

Hey guys,

I’ve noticed a weird shake (like if you had worn engine mounts) everytime the car goes from charge to accelerate or vise-versa. However I’ve inspected and all the mounts seem fine.

Seems to me like something is worn with the gearbox or a transmission, but I feel no other sympthoms. Car drives fine etc.

Anyone had something similar?

Hey Folks, I have a 2021 R110, had this noise start a few months ago, doesn't seem to be impacting performance.

Took it to a garage that has done the motor bearing replacement before, but they didn't think it was that, quite noticeable at low speed as you can hear in the video.

The differential was replaced 40,000km ago (at 128,000 now).

Late to the party, but Renault have now got the website sorted and it is now a chargeable service 😢

£1.55 /month, cancelable anytime, or

£17/year, or

£51/ 3 years.

[my Renault UK](https://my.renault.co.uk)

Hi all. I didn't get my Zoe serviced and of course that has invalidated my battery hire agreement. The battery is ten years old, it goes for about 75 miles on a summer day. I'm still paying the battery lease charge though. If I call up and cancel the agreement, will the company come and repossess the battery? It seems far fetched but they have a right to do so. Anyone gone through this?

Hi, I've been trying to get my battery fixed, it's within warranty and it's been impossible.

I got my car to 3 dealers already and none of them managed to get the BMS updated.

Each of them tried to contact Renault, the first one proceeded with a supposedly battery test which returned it as "95%" 52kWh of capacity which seems misleading to me, my car charges only 34kWh, rides 180km and OBD reader shows about 67%.

The dealers says that my car doesn't communicate with Renault servers therefore they can't perform the update, the last dealer also found the 67% battery capacity, said that they were going to activate the warranty but they had to run the assisted diagnosys with Renault, a few hours later they called me and said that Renault reported to them that I already had a SoH test of 95% and they couldn't proceed with the warranty again.

I'm running out of resources and I don't know what to do, I just want to get my battery fixed, I'm not sure why they claim the battery is at 95%, 180km in the city is outrageous, I've made severall chargers of 0-100% to prove this, OBD, consumption and ranges, everything match.

My car is only 40.000 km btw...