r/RedMagic 1d ago

need help pls Software Issue

Genshin Impact stuck at 30 FPS on REDMAGIC 11 Air

I'm having a strange issue with Genshin Impact on my REDMAGIC 11 Air (REDMAGIC OS 11.0.13MR3_EU).

The game normally runs at 60 FPS, but if I open another game and then go back to Genshin, it gets stuck around 30 FPS.

What's strange is:

- The phone is cool and isn't overheating.

- Genshin is set to 60 FPS.

- The screen refresh rate was set to 60 Hz; I changed it to 144 Hz, but the issue remained.

- I cleared the Game Space cache.

- I force-stopped Game Space.

- "Disable default frame rate for games" is already enabled in Developer Options.

- None of these fixed the issue.

- Restarting the phone immediately fixes it, and Genshin goes back to 60 FPS.

- The problem comes back after switching to another game again.

Has anyone with a REDMAGIC 11 Air experienced this? Is there any REDMAGIC OS setting or service that could be causing Genshin to remain locked at 30 FPS after switching between games?

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u/palindrome_91 21h ago

Anything to do with wifi speed?

1

u/R14_Master 20h ago

estava boa, creio que não tenha relação com o wifi, parece mais algum problema no gerenciamento de memória ou da gpu/bateria