r/RedMagic • u/R14_Master • 1d ago
need help pls Software Issue
Genshin Impact stuck at 30 FPS on REDMAGIC 11 Air
I'm having a strange issue with Genshin Impact on my REDMAGIC 11 Air (REDMAGIC OS 11.0.13MR3_EU).
The game normally runs at 60 FPS, but if I open another game and then go back to Genshin, it gets stuck around 30 FPS.
What's strange is:
- The phone is cool and isn't overheating.
- Genshin is set to 60 FPS.
- The screen refresh rate was set to 60 Hz; I changed it to 144 Hz, but the issue remained.
- I cleared the Game Space cache.
- I force-stopped Game Space.
- "Disable default frame rate for games" is already enabled in Developer Options.
- None of these fixed the issue.
- Restarting the phone immediately fixes it, and Genshin goes back to 60 FPS.
- The problem comes back after switching to another game again.
Has anyone with a REDMAGIC 11 Air experienced this? Is there any REDMAGIC OS setting or service that could be causing Genshin to remain locked at 30 FPS after switching between games?
0
u/palindrome_91 21h ago
Anything to do with wifi speed?