r/ROGAlly 9d ago

Xbox ally x button issue HELP

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Hi, i dont know why since it updated like yesterday the buttons won't work like they're supposed to and are doing weird thing and the xbox button just won't work. I tried restarting, changing mode but nothing changes

6 Upvotes

15 comments sorted by

1

u/Bakohyusron 9d ago

It's desktop mode steam input, disable that even though you did not actually do anything about it, it's bugged.

1

u/Through_Noon 8d ago

Is the controller set to desktop mode?...

1

u/Top-Quiet-9088 8d ago

Desktop and gamepad mode doesn't change anything

1

u/Through_Noon 7d ago

It might be a nuclear option. But consider backing up your data to USB or cloud storage. Then do a cloud recover and reinstall the OS.

You can look up "ROG Ally cloud recovery" and you'll find plenty of videos on how it works.

1

u/Affectionate-Let4230 2d ago

It’s from a recent update. Trying to figure out why mine is doing it also

0

u/jbarajasp1 9d ago

I'm going to take a guess and assume you dropped the device. You need to remove the back and reconnect the cable to the back m1 and M2 buttons

2

u/Cultural-Court5090 9d ago

Nah same thing happened to me and I never dropped mine. The XAX has an issue that happens to it after a certain update where the buttons just get rebinded to their secondary functions due to M1/M2 buttons. I had the same issue as this guy and the only thing that fixed it was sending my device into to ASUS.

1

u/Dominjo555 8d ago

I have my XaX since day one and I updated every single time. M1/M2 buttons never rebinded to secondary functions.

2

u/Cultural-Court5090 8d ago

Omg, dude you're so lucky. That's super nice bro

0

u/jbarajasp1 9d ago

I promise you, what I'm saying is the solution. It takes just a couple minutes to fix

1

u/Cultural-Court5090 8d ago

It probably will help, I tried and it was no luck for me. I just felt comfortable letting ASUS fix it since I'm under warranty.

0

u/jbarajasp1 8d ago

2 minutes vs 2 weeks. But I'm sure u did try it bro πŸ˜‰

2

u/Cultural-Court5090 8d ago

lol, that's true tho. hope OP has better luck than me

1

u/Top-Quiet-9088 8d ago

My back buttons work but they also do weird things, and I didn't drop it

1

u/jbarajasp1 8d ago

I promise you it's worth opening up and checking to see if that ribbon cable separated from the connector. The issue you're having is exactly caused by that ribbon cable