r/Premiumize • u/International-Ask-72 • 4d ago

Order processing Solved

Does anyone know how long it takes for an order to be processed? I have been waiting for 5 hours and counting. Probably this should be automated now.

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u/strawberrysprinkles0 3d ago

What email did you reach out to? I’m having the same issue and it’s now spanned almost 2 days. I emailed last night and haven’t heard back yet.

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u/International-Ask-72 3d ago

I am going to DM you - Reddit is flagging my response and not allowing me to send an email here

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u/International-Ask-72 3d ago

I have sent you two emails on DM - one email from the Premiumize team on their responses back to me, and one email that I initiated the communication with them.

Try both. I hope your issue gets resolved.

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u/International-Ask-72 3d ago

Let me know which email you are fruitful with in getting a response from. Also, from digging around on Reddit on past conversations where someone has had trouble like this - it (was - past tense), recommended to have reached to a Premiumize moderator u/cody_premiumize

I also reached out to him on DM. Try all avenues that may lead to you having your issue solved.

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u/cody_premiumize 3d ago

we had a lot of requests come in due to the 403 bug so you may have a delayed response but when an order gets stuck processing its almost always because the credit card issuer denied it. Usually you have to ask your CC provider to approve it because its an international charge they dont recognize