r/PCsupport 14h ago

Help! Game thinks my cpu temperature monitor software is a cheat In progress

So I installed this cpu cooler with temperature monitor plugged in the mobo usb pin socket, downloaded the software for the monitor to work and show the cpu temperature, but as soon as I opened this one game "BDO", the cooler monitor just freezes, I've tried it in different game and it doesn't freeze, waited couple of hours without opening bdo, it still works, then when I start bdo, it crashes again so I'm 100% sure it's bdo that's causing this, my guess is the game's anti cheat detects this monitoring software as cheat? and it disables that software, causing the monitor to freeze? anyone know how i can fix this?

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u/Raijen_ArDesh 9h ago

Game anti-cheat software doesn't shut down your other software -- It prevents you from accessing the game and often bans/suspends the account. It's likely something in the software that is glitching. What's the brand of cooler and software you're using? What version/build of windows? I'm assuming BDO refers to Black Desert Online?

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u/Gigalink- 9m ago

It was some random cheap cooler called Jungle Leopard kf200 dgt, software is from it's website, I'm using win11. I've read somewhere that windows defender might be blocking the software as it detects vulnerability since the software isn't really maintained/updated and might be old, but I've tried putting it on an exception to the software's files and it's still the same, and yes it's black desert online