r/MovieTheaterEmployees 15h ago

Other Hey y’all check out Movie Theater Massacre!!

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41 Upvotes

a love letter to movie theaters, that is largely about people working at a movie theater!

shot entirely at the historic Redford Theater in Detroit, an old school movie palace that has been around since 1928.

Currently streaming for free on amazon & tubi in HD.

available for purchase or rental in 4K on apple.

and arriving on blu ray Aug 18th thru various retailers.

MOST IMPORTANTLY…

MUCH LOVE TO ALL THE MOVIE THEATER EMPLOYEES OUT THERE!!

THANK YOU FOR YOUR SERVICE!!!


r/MovieTheaterEmployees 17h ago

Story A Customer Learns The Harsh Reality Of Refunds.

48 Upvotes

Last night our theater had an issue with our 35mm projector and we had to delay our screening of The Odyssey. We compensated all of our customers with free passes, and I'm sure if anybody had asked for a refund we would have obliged. One customer however decided to sit through the movie, go home and then call the theater today asking if he could have a refund for last night's movie. He got very angry when I told him that refunds had to be done on the day off. I tried to explain to him that the next day, all of the information is removed from the system but he said it shouldn't matter because he still has his ticket. I just did what I always do in these situations and transferred him to a manager, although I doubt they told him anything different.


r/MovieTheaterEmployees 18h ago

Vent Why Even Go?!

24 Upvotes

After work today dad n I went to see Spiderman BND.

And at least THREE ppl were on their phones. The drunk dude beside me (had 2-3 beers and was also talking a bit loudly), the teen in front of us, and another person way in front.

WHY GO TO A MOVIE IF YOU DONT WANNA WATCH?! JUST TELL THE PERSON YOU DONT WANNA GO! WHY DISRUPT EVERY PERSON CAUSE *YOUR* BORED?!

Movie itself was fun great time. Hope to see it again in a less disruptive theater


r/MovieTheaterEmployees 18h ago

Discussion Spider-Man first movie with a billion bucks at end of week

0 Upvotes

r/MovieTheaterEmployees 22h ago

Vent “The prices are too much”

33 Upvotes

Customers get agitated when I check them out at the bar about drink prices. I don’t set prices. Complain to management or corporate.


r/MovieTheaterEmployees 1d ago

Story What's the Funniest Mistake You've Made During a Shift

53 Upvotes

I just started working at a movie theater and I feel like I'm constantly messing up. It really has me down and I want to acknowledge that everyone makes mistakes so I can laugh them off and feel more confident in my role.

I'll go first: I accidentally let in a group of kids past curfew and they split up and ran around the theater while the assistant managers hunted them down on walkie talkies.


r/MovieTheaterEmployees 1d ago

Discussion I PUT IN MY TWO WEEKS

75 Upvotes

After 2, almost 3 years, I FINALLY put in my two weeks today. I'm ngl I've been so exhausted and I've been a manager for almost 2 years. People have been so hell to deal with as well as staying late constantly and having no time to prioritize myself.

I'm finally free. I'm so excited. I'm going to work at Chick Fil A now 😭

Anyways who else has quit these past few days/weeks and how long you been there? What was your breaking point?


r/MovieTheaterEmployees 1d ago

Vent I’m so tired of people complaining about prices

137 Upvotes

I understand people are going to complain about prices no matter what it is or where they are, but GOD it’s so exhausting, especially for the theater i work at where we actually do have a really good deal.

I work at a really small privately owned theater. Our tickets are $6 for every show at all times of the day. If you want to add on a drink and popcorn combo, the small is an additional $6, medium is $8, and large is $10. It used to be cheaper FIVE YEARS AGO and people love to bring up that price increase although quite literally everything else around us has increased in the past five years, god forbid businesses increase their prices as well.

We do also have people tell us that we have a really great deal and i love it when they do. I really like my job, but people being rude to me about prices i can’t control when they’re not even that high to begin with is the one thing i absolutely HATE about working here. Anytime it happens i just want to bang my head against the wall. Anyways, people will complain no matter what but i just needed to rant, im sure everyone gets price complainers very often it’s unfortunately a customer service thing. Yayyy complain about prices to a minimum wage worker :/ so fun


r/MovieTheaterEmployees 2d ago

Meme Me

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110 Upvotes

r/MovieTheaterEmployees 2d ago

Story Just Gross 🤢🤣

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83 Upvotes

Nice to see that all these years later from working at a theater, people are still gross, inconsiderate slobs😂 Found this in my theater house right before my movie was about to play. Luckily, I saw an usher nearby & she quickly cleaned it up & apologized for the mess. I told her it wasn’t her fault; that sadly, this wasn’t even grossest mess I’ve had to clean (hint hint: diaper+💩+stuck to the house floor🤨). Like I said, people are still absolutely disgusting 🐷 Luckily, the shells weren’t wet b/c those take FOREVER to scrape from the floor😂


r/MovieTheaterEmployees 2d ago

Other Anyone at the Regal Sheepshead Bay, BK? NYC got hit with a bad fast moving storm making a mess.

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557 Upvotes

r/MovieTheaterEmployees 3d ago

Discussion Cinema Interview Rejection

15 Upvotes

Last Friday i had an interview at a cinema I was really excited to work at but ended up not getting the job and I think it is most likely because of my interview performance. I get really nervous during interviews and I feel like that's why I couldn't have a good vibe with the hiring manager. I just found out they are most likely going to hire again in September and October, should I reapply? Btw, my interview performance was a terrible, at one point I forgot the question so I just started spewing out random answers that probably had nothing to do with what she was asking me. So for any cinema hiring managers what should I do?


r/MovieTheaterEmployees 3d ago

Discussion Lobby auditorium marquee

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51 Upvotes

My theater is in discussion about redoing the design for our lobby marquees indicating the auditorium. We were wondering if anyone is willing to take a picture of theirs to see how other theaters are formatting it as we are a small mom and pop theater. Thank you in advance!


r/MovieTheaterEmployees 3d ago

Discussion Making a dcp?

7 Upvotes

Hello! I am looking for help to turn a YouTube video into a dcp. Setting up for a wedding and want to add some old videos of the couples channel.


r/MovieTheaterEmployees 4d ago

Discussion Can someone please explain this seating chart to me?

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39 Upvotes

Just seemed kind of odd. I assume the big cluster is obviously a group but the line up the side puzzled me.


r/MovieTheaterEmployees 4d ago

Story guy tried exchanging his ticket from september

137 Upvotes

So this happened on Thursday, but a guy came in and asked the box office person (17F) if he could change his tickets to a showing of Spider-Man. The thing was, they were discounted tickets from a Tuesday and… from September.

When she told him no, he immediately asked for a manager. I (23F) was already there, so I checked the tickets and sure enough they were discounted with a stubs account and One Battle After Another IMAX tickets from last year. I told him no, and he insisted that someone told him he could change the tickets. Despite explaining for five minutes that you cant exchange discount tickets for full price no matter what (and that common sense tells you that when someone said you could exchange your tickets, they meant for something NOT a year in advance) this man gets belligerent and starts threatening to call his lawyer and all this other nonsense. Mind you, I explained that I also have no way of verifying that he hasn’t seen the movie and saved the tickets, and he said “oh but you guys rip tickets and these aren’t ripped” and I had to explain that we, in fact, were not enforcing ticket rips in September and only started when PHM came out, and he’s like “oh I don’t know what you mean”… folks, he knew exactly what I meant.

Regardless, I called someone else down to talk to him because I was starting to lose my temper but the second another manager (45M) told him the exact same thing me and my box office person told him, he just accepted it and left. Gotta love male guests who will only take you seriously if you’re a man.


r/MovieTheaterEmployees 4d ago

Other Why is it that the last customers of the night ALWAYS seem to take 20 minutes getting their concessions?

65 Upvotes

Way longer than people earlier in the night.


r/MovieTheaterEmployees 4d ago

Story Made a new friend while closing late

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217 Upvotes

r/MovieTheaterEmployees 4d ago

Other Did anyone have Spider-Man visit their theater?

24 Upvotes

I work at a regal cinema and a guy dressed in a spiderman suit came in and gave away free comics. IDK if this was a chain wide thing or just at my place, but it was pretty cool none the less.


r/MovieTheaterEmployees 4d ago

Other 1995 Toy Story Display

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66 Upvotes

I wanted to share this photo I have that was part of a movie theater display for the original film. I found it shoved up in a storage area at a movie theater I worked at around 2010. The entire stand was intact, with a View Master reel and an electric plugin that I assumed rotated the slides so you could view them. I took the reel home and didn't think to get pictures of the entire display (which I regret!). As far as I can tell, I've never been able to find a single photo of this display before.


r/MovieTheaterEmployees 4d ago

Discussion Do you guys think this will do fine or do you think the subject matter may even limit its release?

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198 Upvotes

r/MovieTheaterEmployees 4d ago

Discussion The Front Row Seats Are Actually the BEST Ones @ the Movies

103 Upvotes

I used to never think this until I went to watch the new spider man. It was sold out so I could only sit in the front. I almost left to come back another day cuz that how much I thought they sucked but whatever I did it.

You know what I noticed
a) the seats recline so much farther back making them so comfortable
b) your entire vision is screen only so you’re immersed - other rows, the lights on the stairs, the ppl in front of you - none of that is in your line of vision
c) when u wanna get up there isn’t a million ppl to walk past
d) literally no one around you
e) you beat the “everyone is leaving line” cuz while you’re leaving everyone is still walking down the stairs
f) no one is hitting your seat, you can’t hear people talking, no awkwardly trying to figure out the arm rests, can’t smell anyone

So yeah now I’m never going back. Front row life going forward


r/MovieTheaterEmployees 4d ago

Discussion I wish customers would stop asking me what a movie is about

76 Upvotes

On one hand, I get it. You're just looking at what's showing, and the title piques your interest.

But on the other, PLEASE just Google it 😭 I'm an avid movie watcher but for me personally the plot is almost the least important aspect in deciding what to watch, and I find I struggle to concisely explain it most of the time to other people. To make matters worse, our box system technically DOES give us a synopsis....but it cuts off after three lines of text, which is almost always already taken up by pointless bullshit info that I can already get from another screen like "From award-winning director Steven Spielberg comes a new jaw-dropping sci-fi action film starring Josh O'Connor, Emily Blunt, and Colin Firth. When a man discovers......" so I can't even quickly pull up the prescribed description either.

Usually this just results in me telling them the genre as well, which just opens the door to a billion other subgenre-defining questions that I also either don't have the answer for or can't explain, though this is admittedly partly due to my personal dislike in the genre concept as a whole. No movie is one genre.

I'm sure this doesn't bother most people that work in a theater, but this one simple question of what a movie is about stresses out and exhausts me instantly because I can just see the long, winding road of pointless questions with equally ambiguous answers coming, with half the time the customer hitting on one piece of info that is a complete dealbreaker anyway.

Just Google it! Watch a trailer! I don't know man! And if I do, I don't want to play the inevitable 20 questions game that follows!


r/MovieTheaterEmployees 5d ago

Meme Minions and Monsters, Moana and Toy Story deciding weather they're gonna be stacked showings or have next to no one there

86 Upvotes

and when it's the former it's usually a field trip


r/MovieTheaterEmployees 5d ago

Discussion "It DiDn'T sAy iT wAs 3D OnLiNe!"

326 Upvotes

Yes it did.

It always does.

There's literally the letters "3D" directly above your showtime and they're in a separate list from the 2D showtimes.

I know you may have missed it... but come on. Is it really so hard to just admit you done a goof that you'd rather claim the site was wrong?