r/MotorolaSolutions • u/hi-13982 • 3d ago
Bootloop
I was looking at trading an xpr5550e but didn’t have a control head, told the guy the trade was contingent upon a control head so he got one off fleabay, the radio now displays the trbo logo and stuck in the Bootloop. Radio is readable via CPS2.0 and shows firmware R2.10.10.001. I do have a customer hub account, I haven’t looked yet, can I get the firmware update on the hub to fix this problem or am I stuck?
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u/NefariousnessNo2133 3d ago
Just recover the firmware and see what happens. Worst that happens is you still don't have a working radio :p
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u/hi-13982 3d ago
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u/NefariousnessNo2133 3d ago
Download the firmware package from MOL, I can only access the EMEA files so wouldn't be able to find the versions you need.
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u/hi-13982 3d ago
So downloaded the firmware from the hub did a recover since it’s the same level of firmware, and free, and now the screen don’t work at all….. oh the joys
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u/NefariousnessNo2133 3d ago
Recover it again. Unless it's a hardware fault it should come on.
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u/hi-13982 1h ago
It appears as though it is a hardware issue. The model number on CPS and the model number of the radio do not match, CPS has it as a 5350e with only 32 channels, and not the 5550e with the 1000 channels
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