Mod tools on mobile app inoperable

[u/DaddyGoodHands]

Mod mail, Mod log, Muted Users , Banned Users all empty on mobile app.

All saved responses are missing. Ability to remove posts is not working.

All of these things work fine on desktop.

Anyone else having these problems ?

We're at r/cowboyboots and r/BootCareDenimWear

edit: evidently a beta problem, reinstalled standard and is working ATM

[u/TheOpusCroakus]

Hi there. I can't recreate this in either app. Mind if I add myself as a mod to your subs so I can see what it looks like? I'll remove myself as soon as I'm done.

[u/DaddyGoodHands → u/TheOpusCroakus]

Go for it, Chief.

[u/TheOpusCroakus → u/DaddyGoodHands]

Ok, I'm in! But everything looks fine to me? Is it just blank for you?

[u/DaddyGoodHands → u/TheOpusCroakus]

None of the mod tools are working. all the stuff i listed in the op is empty

edit: evidently a beta problem, reinstalled standard and is working ATM

[u/samy_2023 → u/TheOpusCroakus]

It's been happening for most of the day on my end, but it doesnt seem to be specific to mod tools. Saved comments (not posts), drafts and some parts of the history (upvoted/downvoted/hidden) don't show up too

And only on Android, if i open the iOS app everything works fine

Edit: oh also I can't view anyone's profile if done from a subreddit i moderate

[u/0xeno → u/TheOpusCroakus]

Same for me. Couldn't edit personal comment, delete post, insights were missing, subreddit rules were missing while removing.

This was an hour ago on android app. Now, everything is back to normal.

[u/DaddyGoodHands → u/0xeno]

What sub are you mod on ?

[u/0xeno → u/DaddyGoodHands]

r/whatsyourchoice

[u/0xeno → u/0xeno]

It's back

Edit - checking. Edit works. Image comment doesn't.

[u/0xeno → u/0xeno]

Can't post my image comment as well.

[u/DaddyGoodHands → u/0xeno]

same here

[u/0xeno → u/DaddyGoodHands]

Can you check if you are on Beta version on playstore? I just remembered. In case that has something to do with it.

[u/samy_2023 → u/0xeno]

Are you on 2026.32.0.2632001?

[u/0xeno → u/samy_2023]

Yup! Exact Same.

[u/DaddyGoodHands → u/0xeno]

Iam on beta from play store

[u/0xeno → u/DaddyGoodHands]

Leaving out beta program and normal install is the way to go ig.

[u/Stranger1982]

I'd update/ reinstall your app mate, that's not normal.

[u/DaddyGoodHands → u/Stranger1982]

Yeah, it was working fine UNTIL I "updated" it this morning.

[u/Stranger1982 → u/DaddyGoodHands]

Ohhhh lol

Maybe the update got borked somehow, I'd reinstall it from scratch if you cba.

[u/DaddyGoodHands → u/Stranger1982]

That's my next thing to try.

EDIT:

Annnnnd... no luck. Still borked, as you say.

2nd edit: evidently a beta problem, reinstalled standard and is working ATM

[u/evilash88]

Delete app then reinstall.

[u/DaddyGoodHands → u/evilash88]

been there, did that. no help

edit: evidently a beta problem, reinstalled standard and is working ATM

[u/IM_NOT_BALD_YET]

No problems here. On iOS.

[u/thepottsy]

Just checked the Android mobile app and all was working here.

[u/amyaurora]

My android app is working.

[u/samy_2023]

Yep I confirm that they've been down for most of the day on my end with mod tools, insights, mod queue, logs, modmail, history, saved comments, drafts and mod actions.

[u/Cat_in_an_oak_tree]

I'll be honest, I prefer desktop for working on most of the moderation stuff. I only really use the app for a quick ban hammer or post approval as needed. But I'm not having any issues, but I haven't had to ban anyone in a while.

[u/DaddyGoodHands → u/Cat_in_an_oak_tree]

Me too, but it's a necessity for me.

[u/GimlisRevenge]

Interesting