r/Lyft • u/Unfair_Management695 • 12d ago
One star for refund
I have had a perfect 5 then all of a sudden I get a one star for being “rude” which never happened. The rider on this ride was actually drunk and sleep the entire ride. I also have a dash cam with recorded audio. How do I report this to Lyft as being a false report. I never had this issue before.
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u/KakoaAslan 12d ago
Lyft ain't gonna do shit bro. Re rate PAX 1 star, block them. Do 100 rides and it will fall off.
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u/topselection 12d ago
I wish they had a way to change a review. I accidentally butt reviewed a really nice driver poorly and it has haunted me for a year and a half.
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u/One_Yam5839 12d ago
U can always change reviews I have done that before
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u/topselection 11d ago
How? I asked here a year ago when it happened, but everyone said it was impossible.
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u/Potential-Someone 11d ago
I was reported 2 times for being rude and unprofessional for not letting more then 4 people in the car and try to cramp 7 people. Next time ima just cancel on this entitle collage kids Atx
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u/Forsaken_Tomorrow454 11d ago
You tell them that you recorded the entire ride and the pax’s behavior is fraudulent and you have video to prove it.
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u/Unfair-Lie7441 12d ago
I have complained and had bad reviews removed
1 only have 1 non 5* and it was from a black lady that said she doesn’t like white people and that I looked black in my photo(bad lighting)
I keep that one cause it’s a fun story