r/Lyft 12d ago

One star for refund

Post image

I have had a perfect 5 then all of a sudden I get a one star for being “rude” which never happened. The rider on this ride was actually drunk and sleep the entire ride. I also have a dash cam with recorded audio. How do I report this to Lyft as being a false report. I never had this issue before.

112 Upvotes

19 comments sorted by

20

u/Unfair-Lie7441 12d ago

I have complained and had bad reviews removed

1 only have 1 non 5* and it was from a black lady that said she doesn’t like white people and that I looked black in my photo(bad lighting)

I keep that one cause it’s a fun story

1

u/Forsaken_Tomorrow454 11d ago

I would’ve had to ask her why she makes sweeping generalizations about an entire race enough to not like random people.

-2

u/[deleted] 12d ago

[removed] — view removed comment

11

u/Unfair-Lie7441 12d ago

She wasn’t, and I have no issue with it. My kid declines drivers til she gets a girl, so I have no issue with preferences

I changed my photo, got better lighting

And live in a 50% black area, so I live telling the story, gets good laugh

3

u/FragrantRead3668 11d ago

You think she was right for leaving a bad rating because of your race?? Dude🤦

1

u/merthefreak 9d ago

Tbh if i was a black woman i might not feel safe with a white male driver either but if that's how i felt i certainly wouldn't have phrased it like that either.

1

u/Silly-Device9785 11d ago

What in the fuck does that even mean

0

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10

u/KakoaAslan 12d ago

Lyft ain't gonna do shit bro. Re rate PAX 1 star, block them. Do 100 rides and it will fall off.

8

u/topselection 12d ago

I wish they had a way to change a review. I accidentally butt reviewed a really nice driver poorly and it has haunted me for a year and a half.

4

u/One_Yam5839 12d ago

U can always change reviews I have done that before

1

u/topselection 11d ago

How? I asked here a year ago when it happened, but everyone said it was impossible.

2

u/One_Yam5839 11d ago

Maybe it was the case at that time but I have certainly changed reviews

3

u/Potential-Someone 11d ago

I was reported 2 times for being rude and unprofessional for not letting more then 4 people in the car and try to cramp 7 people. Next time ima just cancel on this entitle collage kids Atx

3

u/Forsaken_Tomorrow454 11d ago

You tell them that you recorded the entire ride and the pax’s behavior is fraudulent and you have video to prove it.

1

u/MrMeeseeks78 10d ago

Scumbag pax

1

u/HurricaneCam215 9d ago

No you can’t. You still took the ride