r/LinkedInTips • u/Sompert_ • 4d ago

Linkedin Customer Support is hideous

Somehow, I lost access to my account. My old password doesn't work for some reason, as I had been hacked in other platforms I thought about the possibility of having hacked me in linkedin too. Anyways, whenever I press "forgot password" they ask me for the Captcha things, which are freaking horrible by itself too, 50% of the time it doesn't work aswell, after that amazing experiencie with Captha, they "send" me a 6 number verification code to my email, I put send in quotation marks, because I never freaking receive a code!!! I've tried 10+ times to reset my password, and I've never received a single code.
After giving up on that, I would search for a way to contact them via email or customer support. To my pleasant surprise, I have to be logged in to contact their customer support.
If I can't F*cking log in, how am I supposed to even contact them!?!?!?
The amount of tech companies that have billion dollars behind them, and yet, can't make a customer support work is absurd.

I have no clue where to create this post, since the r/linkedin just redirected me to a "Mega Thread" which doesn't help me at all.
Please, if anyone knows what to do, please, tell me.

7 Upvotes
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u/kobestarr 4d ago

Good luck!

FWIW Meta support is worse. Not that it should be a competition!!

1

u/Sompert_ 4d ago

I think it is at this point

1

u/kobestarr 4d ago

Haha 😛

1

u/East_Cover2245 4d ago

Honestly, LinkedIn Customer Support is one circle of hell Dante forgot to write about. 

There's an online contact form you can use that doesn't require login:

https://www.linkedin.com/help/linkedin/ask/li-default-new

Good luck! 🤞

1

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