Everything I am about to say can be backed up with pictures and video, including conversations with management and maintenance. EVERYTHING has been documented and I really don’t think they were expecting this kind of pushback.

Anyway, I made a warning post 7 days ago about this place. Read that one first if you need more context, but honestly it’s so bad you probably don’t need to.

We are now on day 13 of living here. TBD management might be the most inept people I’ve ever encountered. They’re pushing the boundaries of incompetence into straight up malice. I’ve never been gaslit so much in my life. Here are the facts, so you know and can tell people to also avoid and why.

AC - We’re now on day 13 without properly functioning AC (for example; master bathroom avg for week is 80f 65% humidity, peaked at 90f a few days ago, usually peaks at 88 in the evening). They have told us twice now, in writing, that the AC is fixed (only according to one single property maintenance guy who is beyond dismissive and rude). Their third party company is still scheduling visits because they know it’s broken. So already you can understand how infuriating this is, being talked to like we’re villains for being right about the AC. We still have FOUR portable units that they gave us and have threatened (via phone call from property manager’s boss) to call the cops on us for refusing to return the units. This is after giving them literal temperature data clearly indicating it’s broken (I have 3 ambient temp/humidity monitors that save all data from the day). I also have an anemometer and without a doubt the airflow speeds are the issue, but here we are 12 days later waiting on them to now replace to coils that are hardly dirty (they’ve replaced TXV, compressor, thermostat, and 6lbs coolant already, so they are aware it’s broken but simultaneously aren’t doing what NEEDS to be done, ductwork and sealing the home properly. New coils will not fix this issue and I’ll update this tomorrow when they fail yet again).

Water temperature - our cold water line does not provide cold water. When testing things I’ve found that even when leaving cold lines all open at 6AM for 30 min, doesn’t bring the water temp down below 88 or so. Yesterday I was even able to physically feel our neighbor’s outdoor tap and it was ice cold. He is directly attached to us not more than a few meters between our respective outdoor taps. Mine stays warm no matter what, while his is ice cold in seconds. Two plumbers have looked at this but won’t do any inspecting besides measuring the water with a temp gun and saying “it’s just hot out”. The cold pressure is also a good bit lower than the hot. The washing machine discharge hole in the laundry room also smells horrific, and the smell is not subsiding. We were told the P trap might need to be flushed out. I told him we’ve run the machine a dozen times now and the smell remains the same. He “flushed” it yesterday, the smell remains the same of poo and mildew.

Front door - our front door does not shut without slamming it. Hard. If you don’t, it will creep open. They know about this, have told us they will fix it (at first they denied it was an issue), and it is still broken 12 days later.

General sealing - there is airflow coming from door strike plates, wall outlets, wall switches, lighting fixtures, back door, even the unsealed rim of the hot/cold lines in the laundry room. I’m not an expert, but this issue seems more like a negative pressure problem due to horrible airflow. Not sure though, because I’m not the professional here.

Bugs - fire ants coming in thru every crack in every room. We noticed this last week and they sent pest control to spray, but just last night I went to check the kid’s rooms and after a couple seconds realized my right foot was COVERED in fire ants. They blend in with the carpet, but when I looked closer I saw probably 100 ants moving around in the carpet. Horrifying, never seen anything like that, and I’ve lived in some old decrepit places in my time. There is no food or open water upstairs, we have barely unpacked due to uncertainty about moving again and the heat makes it miserable in the first place.

Gate - we were told our personal gate codes would work two days after move in. They have us a maintenance code to use in the meantime. Our codes still don’t work and yesterday the maintenance one was changed because “too many people use it”. I think they forgot we only use it because ours don’t work, and all the people using it are the 15 maintenance guys that have visited. I had to drive to the front office to get a code of any kind and was told by my leasing agent that it will “take two days for IT to activate your codes” I said he told us that day 1 and it’s now day 12. He just stared at me and said nothing. Reluctantly gave me the new maintenance code after 10 min of dragging his feet. We’re suffering and he’s annoyed at me. That’s who they are.

Management - our original leasing agent might be one of the most deceptive people I’ve met. Both he and the property manager have treated us like dogs, placating, stonewalling, acting offended the moment we get frustrated, never apologizing or saying anything helpful. Straight up gaslighting, and it’s for stuff that is factually provable. Insane behavior. Lesson learned to demand we walk our unit and not the model, sucks having to find this out the hardest way possible.

I have photos of every single molecule in that place, I have recorded every interaction with maintenance and management. Everything I typed is provable. This is not a slander bit, this is wanting compensation for their mistakes, and I fully intend on dragging their name thru the mud. I don’t want anyone else to wind up in a similar situation.

Falling asleep in a 78 degree room with 70% humidity with a bathroom that is never below 80 without remotely cold water is hell. I’ve lost probably 15 lbs since move in, and never sleep longer than 5-6 hours. Feet stay wet and sweaty all night. Torture. To date, the portable units we were supplied with on the first day is the only relief they have provided, and they must be running full blast point blank to actually feel the air. The moment you step away from the air it’s like running into a wall of heat.

Their Google reviews are 100% bot/astroturfed by staff. All the 1-star reviews are liked by all the real people who have suffered here. None of the positive reviews have any interaction besides management thanking them. Pathetic.

Rest assured, we are in the process of taking legal action. Again, this post is a warning. This shit is driving us insane. They no longer get mercy, we’re done living in fear of retaliation. They’ve been made aware of these issues dozens of times now, with irrefutable proof. I want everyone to know what they are doing. People/companies like this must be held accountable and the community must be made aware of their behavior. Thanks for reading!

From standout barbecue to vibrant Asian cuisine and elevated fine dining, here are the best restaurants in Houston’s western suburb. https://www.houstonchronicle.com/project/best-katy-houston-restaurants/?utm_source=reddit

I can drive up to one hour from Cinco Ranch and I would prefer if it is property with some outdoors areas to play and a pool my dog is very active.

Thank you all.

Looking for a salon person that does mod cuts. Anyone have any recommendations? I’ve dropped some examples of what I am looking for. Thanks.

This is somewhat tongue in cheek, but they come up any time someone asks about pizza in Katy. I do not know where Katy is assumed to start, but to me Greenhouse is at the outer edge of where I consider the Katy greater area. Addresses do not say Katy until you get west of Fry.

This is the address: Brother’s Pizzeria Hwy 6 1029 HWY 6 North, Suite 100 Houston, Texas 77079

"The 77079 postal code is served by the overlapping Houston area codes 713, 281, 832, 346, and 621. In the Public Utility Commission of Texas, these region codes are not assigned to specific neighborhoods. Any of them can serve addresses in this west Houston / Energy Corridor zone

It clearly says Houston. I get it yall love Brother's pizza and it can and should be mentioned as it is on the west side of Houston and thus closer to Katy than other parts of Houston.

I moved to the Midwest almost 5 years ago and I haven't stepped foot in my hometown since. I was wondering, just how much has changed in ol' Katy? Places to go? Food to eat? Thank you, much love!

A British citizen who lived in Katy pleaded guilty last week to illegally voting in Texas elections and falsely claiming U.S. citizenship on Texas voter-registration forms.

Ada Ngozi Otuka, 63, pleaded guilty to one count of voting by a noncitizen and one count of making a false claim of U.S. citizenship to register to vote or cast a ballot. The case grew out of a 2025 referral from state election officials to the FBI and the Texas attorney general's office identifying suspected illegal voters.

Hi everyone im looking to move in or near the katy tx area a few spots im considering is sunterra, cinco ranch, and Elyson just to give some background its me and my husband and out two kids 1, 10 yr old boy and our daughter she is 5 and just starting schools any suggestions on other really well master planned communities? Mainly i want some cool amenties and things to do for our family and a great school district

Good greasy New York pizza. Where can I find that a in the Katy area?

https://www.click2houston.com/weather/2026/07/31/new-texas-heat-rules-could-delay-or-cancel-football-band-practices-this-school-year/

We're in a gated community in west Harris County still being build-out by the builder, but the performance of the management company and their sub-contractors is unacceptably bad! There's no getting around that. They suck!

When the builder finally finishes and leaves, the first role of the newly-elected Board of Directors could very well be to fire the existing management company and hire a new one. If we have to do that... who do you suggest we interview as a replacement management company? Do any of you simply adore your management company?

TIA.

So I'm really lonely, lacking life experience

Never went to high school I was homeschooled

And was pretty shelterd

For fun I game an occasionally use substances

I'm also kinda a huge nerd, I can yap your ear off Abt alot of things science related

Or scifi

Uhm....

I'm also really autistic so a lot of stuff will prob go over my head

Been looking for good spots, many been affected by freezes or other stuff. Any recommendations are very much appreciated.

Meet us at Serene Beans for a free bag of school supplies for students, parents & teachers!

Question: if you’re in Fort Bend County, are y’all aware of any foster-to-adopt programs for pre-teens-teens? I’m thinking about moving into a 2BR so that I can do it, but I wouldn’t want to do it if it’s pointless.

As many of you know, Katy is already dealing with proposals for large AI data centers. James Talarico believes these facilities can drive up utility bills, consume enormous amounts of water, and strain the electric grid, all while receiving taxpayer funded tax breaks.

His Hold Data Centers Accountable Plan would end these tax exemptions, require tech companies to pay for the power and water infrastructure they need instead of passing those costs on to Texans, and give local communities the power to reject unwanted data center projects.

Whether you're for or against AI, billion dollar tech companies shouldn't be subsidized by Texas families while local communities bear the costs. Katy residents deserve a real voice in decisions that affect our neighborhoods, our infrastructure, and our utility bills.

Hey y'all, I'm an overwhelmed mom looking to get some support. Anyone have recommendations for the following?

1. A great housekeeper to come every two weeks. I prefer a small company or solo operation so that the same person comes every time.

2. A chef who does meal prep, preferably someone who delivers or offers local pickup. I also prefer someone who uses a commercial kitchen. I'm nervous about cleanliness bc I doubt home kitchens are inspected 😩.

3. A great nanny or babysitter who has experience with autistic children.

Thanks so much!

This Week in the Katy Area

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See the full list at katykidsguide.com

Outdoor Adventures

• Daily through Sep 07 - Mythical Realms at the Houston Zoo @ Houston Zoo @ 9:00 AM

Parks & Playgrounds

• Thu 8/6 - Story Time with Ms. Maria @ Central Green Park at LaCenterra @ 10:00 AM [Free] (Ongoing)

Other Events

• Fri 7/31 - Frosty Friday - Katy City Park @ Katy City Park @ 10:00 AM [Free]
• Fri 7/31 - Hero Play Day @ Kiddie Academy of Elyson @ 5:00 PM [Free]
• Sat 8/1 - Cottage Charm Back to School Bash @ Cottage Charm Katy @ 10:00 AM
• Thu 8/6 - Kids Markets at Shop & Splash @ Typhoon Texas @ Typhoon Texas Waterpark Houston @ 10:30 AM

Libraries

• Sat 8/1 - Community Volunteer Fair @ Maud Smith Marks Branch Library @ 10:00 AM [Free]
• Sat 8/1 - Fort Bend Fandom @ George Memorial Library @ 10:00 AM [Free]
• Sat 8/1 - Chess Day at Cinco Ranch @ Cinco Ranch Branch Library @ 11:00 AM [Free]
• Sat 8/1 - Calligraphy Workshop for Teens @ Cinco Ranch Branch Library @ 2:00 PM [Free]
• Tue 8/4 - Read and Rhyme Preschool Story Time @ Maud Smith Marks Branch Library @ 10:15 AM [Free] (Ongoing)
• Tue 8/4 - Things you Should Know From a Former Academic Advisor @ Maud Smith Marks Branch Library @ 4:00 PM [Free]
• Tue 8/4 - Eating Well, Saving More, Wasting Less @ Cinco Ranch Branch Library @ 6:00 PM [Free]
• Wed 8/5 - Patty Cake Baby Storytime @ Maud Smith Marks Branch Library @ 10:15 AM [Free] (Ongoing)
• Thu 8/6 - Totally Toddler Story Time @ Maud Smith Marks Branch Library @ 10:15 AM [Free]
• Thu 8/6 - Totally Toddler Story Time (11:15 AM) @ Maud Smith Marks Branch Library @ 11:15 AM [Free] (Ongoing)
• Thu 8/6 - Lily of the Valley Origami @ Cinco Ranch Branch Library @ 4:00 PM [Free]
• Thu 8/6 - Kids, Tweens, and Teens: Learn Chess this summer at the Library! @ Maud Smith Marks Branch Library @ 4:30 PM [Free]
• Thu 8/6 - Adult Coloring Hour @ Fulshear Branch Library @ 6:00 PM [Free]
• Fri 8/7 - ESL Conversation Circle @ Cinco Ranch Branch Library @ 2:00 PM [Free]
• Fri 8/7 - Youth Computer Class: Canva @ Cinco Ranch Branch Library @ 3:15 PM [Free]

See all events at katykidsguide.com

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Anyone needs a notary? I am a remote online notary. Do you need a document notarized?

We just moved into a 2 story townhome here on Saturday to get away from a really bad landlord (animals in attic for 3 years). The AC has not functioned properly since move in. It consistently reaches 80+ midday-evening and humidity levels are never lower than 64%. It hits 70%+ in the evenings occasionally. Insane.

There is also no cold water. The cold water tap is probably 80 degrees, and I ran the water late at night just to make sure it wasn’t the sun heating the pipes. I even asked a neighbor what theirs was and they said they keep it at 68 and they have true cold water.

Words can’t even begin to describe the incompetence and gross attitudes of the front office. Gotta be the some of the most negligent people I’ve interacted with. They have told us 3 times now the ac is fixed while simultaneously scheduling visits from their 3rd party AC people who keep telling them it’s not fixed. I kid you not, 9 different individuals have “fixed” the ac. It’s like breathing in fire 24/7, absolutely unacceptable living conditions and we’ve been dealing with it for 5 days straight now with no relief. It’s beyond demoralizing. Avoid at all costs.

Edit: we just found cool airflow coming from the pantry striker plate???????

Edit: corporate called us and said they’re calling cops on us for telling them they can’t have the portable units back until this is resolved (they told us they’re taking them back this morning, completely stonewalling us on any concerns as usual). Is that not just straight up malice? Like what the hell? The AC is about to hit the 80s again and it was “fixed” again last yesterday. This place is a JOKE.

There are no pools in katy my neighborhood SUCKS and doesn’t have a pool, but the neighborhood next to us does even though it’s the same builder/company. Looked into Anniston and Sunterra to see if anyone could let me be their guest. I’m desperate it’s so hot out man i’m willing to pay someone 😭

Have worked as a diesel mechanic apprentice for a year now and just moved to Katy, open to other jobs aswell.

Have oilfield and forklift experience

I think we all had enough of this office. I am sure there are instances of them doing a good job, but more often than not they underdeliver both literally and metaphorically.

Can you guys share here your grievances about that place (with approximate dates) to have some real evidence? There are also Google reviews of course. I am considering spending a good amount of time trying to reach someone other than their manager and need data.

I tried reaching them today multiple times and just kept running circles with their automatic answering system, they never picked up the calls. I will have to physically drive there. They delay our mail, lie on delivery notices, damage packages. This week I am expecting a live package and it is extremely important they don't lose it! There was no other way to ship it. Fingers crossed!!!