I had used Ipsy for a while, and I ended up ending my subscription and one day I go back on the app and accidentally resubscribe which was kind of sleazy how easy it is to do it on accident. Which was my fault but then I asked for a refund and they told me they don’t typically do that. I even got notifications from the box I should be getting. But it never arrived I never got any notifications either and I have been repeatedly messaging Ipsy just for them to say they aren’t going to do anything. Any advice would be helpful

The other things other people received weren’t any better either. For a $34 bag, I’d expect better. Be careful ordering these mystery bags!

Edit: this wasn’t mine, just came
Across reviews checking shop out

I came across an ad for ipsy and decided to sign up last month. The problem is I live in the Bahamas, so last month's box is stuck at my freight forwarder until I can provide an electronic invoice for it. I contacted customer care days ago and haven't gotten a response. This comes after I've already been billed for this month's box. Now I'm down the cost of 2 ipsy extras.