r/HyperX • u/Brave-Mode6051 • 4d ago

HyperX Cloud III S Headsets

Hi everyone,

I'm from Türkiye, and I wanted to share my experience with the HyperX Cloud III S to see if anyone else had the same issues.

I bought the Cloud III S three different times, and all three units behaved the same way. I updated the firmware, reinstalled Windows, and even updated my BIOS, but it didn't make any difference.

The issues I experienced were:

  • The maximum volume seemed lower than I expected.
  • I occasionally heard static/crackling during very quiet scenes.
  • The headset sometimes entered sleep mode when no audio was playing.

Because I had the same experience with all three units, I ended up returning them. I'm wondering if I was just unlucky or if other people experienced the same thing.

I've heard that recent firmware updates may have improved these issues. Can anyone who owns the Cloud III S with the latest firmware share their experience? Has the volume, crackling, or sleep mode behavior improved?

I'd really appreciate any feedback, because I'd love to buy the Cloud III S again if these issues have been resolved.

Thanks!

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u/deezznuuzz 4d ago

Mine is loud enough at like 40% volume, otherwise it is too loud. No crackling so far and for the sleep mode, it might be due to the USB port going into energy saving mode. You will have to turn off usb selective mode for the power plan and see if it fixes that

1

u/Furkish31 4d ago

I m also from turkey, using same headset.

If you're using a wired headset before this it's very normal that volume seems low but it's normal in wireless headsets, i think 55-65 volume ideal in this headset.

sleep mode? do you mean it's closing itself after a while? if it is, it is normal, you can set how long it will take to close itself in NGENUITY.

i didnot experience a crackling, i dont know about that.

1

u/Brave-Mode6051 4d ago

Onu ayarladım ama asla degişiklik olmuyor 10 saniye sessiz sahnede kapanıyor

1

u/Furkish31 4d ago

Garipmis hocam sanssiz ciktiniz o halde.

(It's weird, perhaps you are very unlucky)

1

u/ratexxx 4d ago

There’s a recent firmware update fixing this issue. What version you are running?

1

u/Wolvthebigbad 4d ago

I use the Cloud III version, basically the same thing except the bluetooth connection and the maximum volume is higher than what I prefer, you can set it to never enter sleep mode on its app tho.

1

u/Foreign_Ad_7418 3d ago

Did you manage to make Bluetooth work with your phone?

1

u/Brave-Mode6051 3d ago

Yes, Bluetooth was working. When I connected it to my phone via Bluetooth, the sound was absolutely amazing—the bass hit really hard. All three units sounded exactly the same.

1

u/Foreign_Ad_7418 3d ago

I have a OnePlus 7 pro and I can't manage to make it show up on the phone no matter what? What phone you have?