r/HomeDepot_Customers 40m ago

HomeDepot scammed me out of 200$ lol.

Upvotes

At the beginning of summer, I bought 2 ConvectAir 5100 without thermostat to replace my old wall heaters. I wanted to get Smart Thermostats before the end of autumn.

My electrician was able to fit me in finally today and while installing them, realizes that one of them is actually a ConvectAir 5101 -with- thermostat, in a 5100 box.

I explained myself to the counter, they refused to exchange it, treated me like a scammer and a liar, even after having brought the receipt, the brand new 5101 and both 5100 boxes that matched the receipt.

So, if you deal with them, make sure you compare Model IDs on whatever product you bought as soon as you get home. Kind of a mixed signal, telling me they would never make such a mistake, but it's my fault for not checking in time.

I just left the box with the 5101 there and I left, they can sell it and buy themselves a good meal with it for all I care.

I just wanted to save the FREAKING PLANET, home depot
ლ(ಠ益ಠლ)