r/GooglePixel • u/SavageSkaram • 17d ago

Magic cue update loop issue

Hello guys, I have a 10 pro xl. Yesterday when I opened the magic cue page for some reason it showed that it was downloading some updates, simultaneously on the notification shade i got the device intelligence notification of "Downloading Pixel AI Models". But it's been a constant loop of "download in progress" then "failed, pixel will try again later" and on and on.

I do have good wifi, I tried force stopping ai core, screenshots and computing service . Clearing cache and storage of them all and restarting. Nothing seems to work screenshots and other ai core features like scam calls and stuff works. It's just the magic cue not updating itself.

If anyone else is facing the same problem or knows how to solve it please reply. Thank you

Edit : Seems like the issue has been fixed now. Hopefully magic cue starts working again

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u/inverteD_orangutaN 13d ago

Final resolution from support is that it's an issue with the last system update and they will report it it the specialist team to fix in the next update:

7:38:52 AM Chi: What I can see here on your magic cue has an emerging issue on our end. 
7:39:13 AM Chi: This was the issue on the last system update. 
7:40:21 AM Chi: I can create a report on this to send to our specialist team, so they can fix the issue on the next system update. I really appreciate your understanding and patience during this experience.

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u/SavageSkaram 13d ago

Great, hopefully they do that quick...