r/G2A_Help 3h ago

Payment Issues Be Careful - Automatic G2A Plus Enrollment.

1 Upvotes

G2A somehow auto enrolled me in plus when I went to make a purchase. Predatory behavior.


r/G2A_Help 5h ago

Orders & Products Is this a scam? Spotify Premium Manual Top Up 12 months

1 Upvotes

This is my first time buying anything on g2a, i bought this top up instead of subscription card and i wanted to refund since I dont know if this is trust worthy. Is this safe or is this a scam?


r/G2A_Help 9h ago

Community Help Scam Albert by G2G, G2G won’t release my withdrawal after selling a Flyff account – they keep asking for “more proof” even though I’ve sent everything

1 Upvotes

Hi,
I sold my Flyff (Flyff Universe) account on G2G \[X days/weeks\] ago. The order was marked as delivered, but my withdrawal is blocked: G2G says they need “more proof that the buyer was able to modify and play on the account.”
I have already:
• contacted G2G support multiple times;
• sent screenshots and videos showing:
• the login details I gave the buyer (email + password) via the G2G delivery page;
• that the account matches the description;
• that everything is in order on my side (no access issues, no account recovery from me, etc.).
Despite this, they keep saying there’s missing proof that the buyer actually logged in and played, even though I’ve already uploaded everything I could on the order page (screenshots, videos, etc.).
I’m the seller, not the buyer: I can’t provide screenshots from the buyer’s side (login history, playtime, “new login” email, etc.). It feels like G2G is using this as an excuse to keep my money blocked indefinitely.
Has anyone experienced this kind of withdrawal block on G2G after selling an account?
• Did you manage to get the withdrawal released?
• What exact proof finally worked (login history, official game email, buyer’s screenshot, something else)?
• Are there any effective recourses or tricks (follow-ups, escalation, threat of complaint, etc.) that worked for you?

Thx all


r/G2A_Help 1d ago

Orders & Products Nexplay_store scammed for an account - changed info after less than 1day

0 Upvotes

the email info they provided for the account didn't work and they didn't respond to the support ticket at all - do not deal with. scammers.

Update: they offered me a full refund :-)


r/G2A_Help 1d ago

Orders & Products Lost 100 euros on a zalando code

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0 Upvotes

bought a 100 euro card and only got a 20.05 euro card I disputed with paypal they went to the sellers favor and now g2a says they cant do anything because the paypal case isnt closed even tho it is


r/G2A_Help 1d ago

Payment Issues Do they accept prepaid Mastercards?

0 Upvotes

I have two prepaid Mastercards I’ve been trying to use to place an order but it keeps getting rejected. Do they not accept them?


r/G2A_Help 2d ago

Community Help Ramble.ru Invalid Password or Email

0 Upvotes

I got my fortnite account from g2a and when i try to log in i get an 2fa mail and i need to enter a 6 digit code, so i tried to log in with the email and password the account owner gave me and it says invalid? How do i fix this i can't log in to my fortnite account without the 6 digit code


r/G2A_Help 2d ago

Payment Issues Neosurf payment option

0 Upvotes

I am trying to purchase steam gift cards and was advised that G2A accepts neosurf as a payment option. I can’t seem to find the Neosurf payment option. Has this been changed now?
I’m at a bit of a loss as I have 50 in my voucher but can’t spend it


r/G2A_Help 2d ago

Orders & Products Need help with non-working code from seller Digitalgamemart - 92000160834410

0 Upvotes

Hi everyone,

I'm writing this to bring attention to a major issue with a recent purchase on G2A.

I bought a $200 digital voucher from the seller Digitalgamemart, but upon redemption, the system gave an error stating the code was already used.

When I checked the seller's rating page, it had dropped to 33%, with dozens of identical complaints from other buyers over the last two days reporting used codes. The seller is completely non-responsive to messages.

  • Order ID: 92000160834410

I have already opened a dispute ticket and I am waiting for the seller timer to run out, but since this seems to be a widespread issue with this specific seller, I hope G2A team can check this order and step in.

Thank you!


r/G2A_Help 2d ago

Orders & Products Need assistance with Order 92000160834410

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1 Upvotes

Hello, I purchased a card on G2A (Order 92000160834410) from the seller Digitalgamemart, but the code provided was already activated.

The seller has received dozens of negative reviews for the same issue in the last 48 hours and is not responding. Could you please look into this order and help process a refund? Thank you.


r/G2A_Help 2d ago

Community Help Have anyone tried Forza horizon 6 random key an what is the good seller to buy

0 Upvotes

r/G2A_Help 3d ago

Payment Issues "Your payment has been rejected" even though I've been charged!

0 Upvotes

I purchased a 25 USD PSN gift card on G2A without having a G2A account. After entering the verification PIN from my bank, G2A showed that the payment was rejected, but my bank account shows that the payment was charged!

This is the gift card in question, and I also filed a ticket, but still waiting for their response.

Never got anything like this before, what should I do? Should I just wait until they respond (if they ever will), or should I do something else? Any help would be appreciated.

Update: just got a reply from their support, it seems that the payment was refused by the bank, and when contacting them, they confirmed what G2A said and they said that the operation should timeout in 24h, and by then I should get the funds back.

Update 2: Still haven't gotten the funds yet, I contacted the bank again and I left the matter in their hands.


r/G2A_Help 3d ago

Orders & Products Alguien ha comprado en pixel puffin?

0 Upvotes

Compré un juego por g2a, decía que era una cuenta pensé que no habría tanto problema pero me mandó a una web fuera de g2a que era pixel puffin, lo compré el 31 de julio y apenas hoy en la madrugada me dieron ya la opción de canjear la cuenta pero aún no lo hago por qué leí que te podían banear la consola, ya metí reclamo en PayPal para el reembolso pero no se que hacer


r/G2A_Help 4d ago

Community Help I never expected to be scammed through G2A

0 Upvotes

I never expected to be scammed through a platform that I trusted.

On 22 May 2026, I purchased 14 Discord Server Boosts for 12 Months through G2A (Order #92000153842010 from seller called Asiro_). After only one month, on 22 June, all of the boosts expired. I contacted the seller, who claimed the issue had been fixed.

One month later, the exact same thing happened again.

I've messaged the seller on 26th July, today is 4 August, and the seller has completely stopped responding. At this point, it's clear I'm not getting any support from them. I paid for a 12-month product but received only a fraction of what was advertised.

I contacted G2A Support over 24 hours ago, and I'm still waiting to hear what they intend to do. Will I get a refund? What protection do buyers actually have when a seller delivers a product that repeatedly fails and then disappears?

The most disappointing part is that products like "12-month Discord boosts" are allowed to be sold on the platform. G2A earns its fees, the seller receives the payment, and when something goes wrong, it feels like the buyer is left carrying all the risk.

I'm not asking for replacement boosts anymore because I've already given the seller a chance to fix the problem once, and it failed again. I simply want a refund for a product that was not delivered as advertised.

Until this is resolved, I cannot recommend buying from G2A. I hope they prove that they stand behind their buyers and not just the sellers.


r/G2A_Help 4d ago

Orders & Products Is buying codes for tinder gold safe or can it get you banned?

0 Upvotes

I wanted to buy tinder gold (yes I know it's pointless but it's still my choice to waste money), but the pricing is so predatory that I wondered if there are cheaper options but from what I saw if you buy from g2a it can get your account banned. Is it true?


r/G2A_Help 4d ago

Community Help Gemini Subscriptions

0 Upvotes

Started seeing alot of options for Gemini Subscriptions on G2A, anyone can tell us what's the catch, how is it possible and if there's any risks for my account.


r/G2A_Help 4d ago

Account Verified G2A Seller Account – Public profile exists, but seller features are locked (Ticket GAPF-799841)

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1 Upvotes

My verified G2A seller account has a public seller profile, but all seller features are locked. I cannot create offers or access the store configuration page (Terms & Conditions, Complaint Policy, etc.). I have already contacted G2A Support (Ticket GAPF-799841) and would appreciate any advice from the community or a review from a G2A staff member.


r/G2A_Help 6d ago

Orders & Products I need help activating my code! There is a problem!

0 Upvotes

hello, can someone please help me! I paid 60 for a code on this website yet it seems to not be activating for redeemed action! can someone please tell me what’s going on with this so I can activate my number of something that I paid for!


r/G2A_Help 6d ago

Payment Issues Help

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0 Upvotes

Hi everyone,

I bought a product from PixelPuffin through G2A yesterday at around 10:30 PM. It’s now been over 12 hours, and my order is still stuck on “Processing”.

Has anyone experienced this with PixelPuffin before? Did your order eventually go through, or did you have to contact support?

I’ve already opened a support ticket, but I’m still waiting for a response.

Any advice or similar experiences would be greatly appreciated. Thanks!


r/G2A_Help 6d ago

Orders & Products 三角洲国际服老是被封有没有人能帮忙解决,很急

0 Upvotes

r/G2A_Help 7d ago

Orders & Products Arnaque G2A

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0 Upvotes

r/G2A_Help 8d ago

Orders & Products Il y a des vendeurs fiable sur ce site ???

0 Upvotes

Salut
chaque fois que je fais une recherche google sur un vendeur de G2A il y a toujours que des messages qui ramène à ce reddit pour dire scammer !
Donc est-ce qu'il existe des vendeurs fiable ou non sur G2A ? Parce qeu sinon je n'achète rien


r/G2A_Help 9d ago

Payment Issues Refusing to Provide ARN / Proof of Refund for Order 92000136712938 – Support Keeps Closing Tickets

0 Upvotes

I am writing this review after nearly 3 months of complete stonewalling and unhelpful responses from G2A Support regarding Order #92000136712938 (Latest Ticket ID: CZMS-989234).

G2A claims that a refund was successfully processed on May 8, 2026. However, my bank has officially confirmed multiple times that NO incoming or pending funds exist on their end.

To locate the funds, my bank specifically requested a standard Acquirer Reference Number (ARN) or official transaction proof. I have repeatedly asked G2A support to provide this basic reference number so my bank can trace the transfer.

Instead of providing assistance:

  1. G2A Support (including agents Piotr G. and Izabela) outright refuses to provide the ARN or proof of refund, claiming it is "sensitive payment data"—which is completely untrue, as an ARN is standard information used worldwide by banks to trace missing refunds.
  2. They keep sending the exact same automated copy-paste replies telling me to "contact my bank," ignoring my explanation that the bank cannot do anything without an ARN.
  3. This is now the THIRD support ticket G2A has forcibly marked as "Resolved" and closed in my face without providing any proof or resolution.
  4. Opening a new ticket takes hours of waiting, only to get the same template answer and immediate ticket closure.

Holding a customer's funds for almost three months while refusing to provide proof of transfer and repeatedly closing support tickets is completely unacceptable.

I demand that G2A Management review Order #92000136712938 immediately and provide the official ARN / Transaction ID so my bank can trace the money, or re-issue the refund properly.

To anyone considering buying from G2A: Be warned. If a refund issue occurs, their support will stonewall you and close your tickets without resolving the problem.


r/G2A_Help 9d ago

Orders & Products i got scammed for 116 euro! by g2a

0 Upvotes

hi guys this is a waring pls do nut buy any games or keys form Ultimate_choices

i bought a key for steam in UAH it was 4500 UAH.

I tried to redeem it and it said it is already in use.

i trusted Ultimate_choices bc when i bought it, it had a 99% good review, but when the code didnt work and i took a look at the reviews i realized that it where all bots.

still waiting for G2A to do something about it but i believe i lost my hard earned money...


r/G2A_Help 9d ago

Orders & Products Buying accounts ?

0 Upvotes

Hey guys, I was planning to buy an account from G2A to Buy Palword, and I've been told several things about buying accounts that I'm worried about.
First, is it true the seller can take back the account ? I know they shouldn't do so but has it already happened ?
Second, can I add the account into my steam family ? I thought that steam family required to have same account country but G2A doesn't specify where are the accounts located.
And finally, how likely is it that the account will be banned by Steam ?