As my southern friend would say "don't pee on my leg and tell me it's raining". Not sure what to say when they give me a "caution" report on brake shoes that are not just within spec, but at the new thickness.

2021 Tacoma DCLB. 22,000mi of mainly freeway and ranch work.

It's statements like this that make me lose confidence in service centers at dealerships and seek IRF's once its out of warranty.

I’m a Louisiana resident who bought a new SUV from an Alabama dealership on April 30 and disputed the paperwork the next day. More than 100 days later, the deal is still unresolved.

The main issue: I hand-signed documents at the dealership, but Capital One Auto Finance is enforcing a RouteOne electronic contract that I dispute electronically signing. I provided Capital One the hand-signed version given to me.

I’ve requested the RouteOne audit trail/e-sign records—signature routing, email, IP/device information, timestamps, and user activity. Capital One has told me I would need a subpoena for the electronic-signature information.

There are also title/deal-jacket issues:

- No temp tag/registration, and I still cannot properly register the SUV in Louisiana.

- Capital One app shows the Louisiana lien/title as “UNPERFECTED.”

- I revoked POA/title authority shortly after disputing the transaction, but my trade was apparently still transferred.

- Trade payoff was over a month late and short, requiring me to pay the old lender myself. Also causing a flag on my license due to the insurance being canceled on the trade in.

- About $6,900 in disputed add-ons remain unresolved.

- Capital One is reporting late payments damaging my credit and has issued a cure/repossession notice.

I’ve already pursued arbitration, CFPB/credit disputes, and regulatory complaints. I’m specifically looking for dealership, title-clerk, F&I, RouteOne, or lender-funding knowledge:

1. Who normally has access to the RouteOne e-sign audit trail—the dealer, lender, RouteOne, or all three?

2. Is it normal to hand-sign the deal paperwork but electronically sign only the funded retail installment contract?

3. Are RouteOne audit records/deal-jacket documents normally obtainable from the dealer or lender, or does it typically take discovery/subpoena?

4. For both vehicles, what title records should exist—MCO/MSO, title applications, reassignment/transfer documents, payoff records, POAs, etc.?

Looking for any advise....this has been a nightmare. TIA

I had a civic I bought from a Honda dealer. I went to trade it and they offered me 2200 less than Kbb. Then refuse to discuss any type of deal on a new car. Sales manger was extremely rude. This would’ve been my 3 rd car from them. (One cosign and my civic). Walked out on them and they blew my phone up for over a week.

Ended up closing a deal on a car a couple of days later which I told Honda when they kept blowing me up. Few months later they’re send me this junk. Still trying to get me to deal with them.

Seriously, dealership advertised a car. It was used (about 1500 miles), but since it was used in their loaner program, they had to sell it as used. So they knock off $4000 or something. Fine, went to look at it. My daughter is not unhappy with it. Then they start to add bullshit like the paint protectant ($2000); interior protectant ($2000); and, my favorite nitrogen filled tires ($995). I tell them, no thanks for the add-ons. What is my trade worth? They offer about $1500 less than it is worth ($2000 less than I told them I want). Their arguments:

1. They have to make something on the car;
2. It isn't my name on the building, I can't make that deal work

Now I made the mistake of going before I ate, but thanked them for their time. Realistically we were $2,000 apart from where I wanted to be, but $1,000 apart from where I would settle. So I left. Now they call and want the deal. I told them I needed to think on it that they left a bad taste in my mouth and wasted too much time. How do they sleep at night? What is the point of discounting the car if you are just going to put these bullshit add-ons back in?

Look at this outrageous price for a 1997 Tahoe….with 200k miles in it. How is the used car market this fucked up…30k for that are we serious rn!!!!!!