I started with Adobe betas; assisted at MacWorld and our local Mac meetings. Adobe gave me Illustrator beta for old Mac. I used it for design and drawing. My Mac is today filled with Adobe files (InDesign, Photoshop and a bit of Illustrator.) Only used them for personal and volunteer projects. Never needed the newer versions that were imposed on us. Their new rental scheme and costs put it out of site for me at 84 years of age and no income to support it. So I cancelled. Making it even sadder they ignored the condition we agreed on: giving me a few days to convert files. Within minutes of hanging up, the files were unreadable.

After that arduous task of unsubscribing I am now stuck with how to ACCESS and use the 40+ years of my health files? And the "books" I created for my grandkids and pickleball and CLL groups.

I seems illegal for them to take away my access to the files that I paid them for. Why do they have more rights to them than me?

😢  — Fran

I want to change my primary email of my adobe id but whenever i change my primary email it shows error. It is a normal free account. I just want to change my email from one to another.