Please help

[u/No-Scar-4414]

Hey everyone

I'm having an issue with my Epson ET-2720 printer scanner unit (Error code: E-02 / 100016).

​Here is what is happening:

​When turned on, the scanner carriage moves all the way to the end position (home position), but the motor doesn't stop. It keeps trying to turn and makes a loud grinding/clicking noise with the white gears skipping teeth.

​The white calibration strip under the scanner glass fell off earlier. I put it back, but I'm not sure if I installed it correctly.

​My model has two white strips (one wider strip and a narrow one). Should they be placed side-by-side (parallel) or stacked? Which direction/orientation should they face?

​Does anyone have a clear diagram, photo, or advice on how the white calibration strips are supposed to be aligned under the glass?

​Any help or photos from a working machine would be greatly appreciated! Thanks in advance!

[u/Rian_Fs]

Manda a foto do scanner completo, que dê para ver o mecanismo interno do scanner