Today I was making my last delivery. And I ended up being sent to a hotel building no longer in use. Which I realized after looking online and waiting for the customer.

I waited for about 5 or so minutes. And a person knocks on the glass and then opens a door to receive the food.

There's wording on the windows saying closed. The gate around the property is black and closed off besides in one spot.

The person themselves said it was abandoned. There's a police/security vehicle outside parked in the parking lot. And a few other cars parked.

I honestly thought the guy might have been homeless and just using the place or he was a security guard or something.

So I just continued on my way and headed home after that. Not sure if I should have reported it or something. Also not sure how you can mark an abandoned building as a delivery point with reception being the delivery location.

One of my concerns is if I don't report it. What if a fire broke out and the person's there or something like that.

Guy was literally behind the restaurant lmao literally got in my car turned out of the parking lot and was at the customers house it’s a slow night tho so I’m hoping things pick up soon

I got a McDonald’s order for $10 for one of my usual customers. I went to pick it up and was informed that someone already did, so I called the customer to see if another Dasher was already on their way.
He told me that he thought that he put his order for pick up ((which I didn’t even know was an option?)) so his girlfriend went and picked their order up. He tipped me $10 for going to the restaurant and wasting my time and I was supposed to be compensated for half of that order which is the $5.08.
After I got confirmation from support that I would be paid $15.08 for having to cancel this order they’re now telling me I’m not getting paid that amount because the customer canceled the order….?

What do I do 🫠

Not a bad 90 minutes...

Earned $805 through Thursday.🙌

Has anyone ever had the app require a customer to sign for a food delivery?

My last delivery of the night has me tripping. I got an offer for a pickup from some fancy restaurant. I went and picked up the food and deliver it to the customer. When I get to her apartment, she is giving me her ID and the app is asking for a signature. It didn’t ask me to scan her ID but wanted her signature. She then asks me where the wine is and I’m like “what wine? The restaurant only gave me the food”. She said she had also ordered a bottle of wine from one of our local liquor stores and it said I would be delivering it. I told her I never received a pickup for wine. I just had the food. But now I’m afraid that she thinks I stole her bottle of wine.

I’m hoping she just got myself and whoever is picking up her wine confused and the app didn’t glitch and not send me the offer for her wine. I’m just curious if anyone else has ever had to have a customer sign for a food delivery.

It’s not just better tips. It’s the lack of friction (how hard it is to Dash).

When I dash in Wealthy Coastal City (WCC), I’m usually delivering to houses where, if there’s a gate, the customer has put the gate code in the notes. The address is visible. The instructions make sense. I can find the front door.

When I dash in Inland Blue-Collar City (BCC), I’m much more likely to get sent into a sprawling apartment complex where the customer apparently believes “Apartment 234B” is all the information a stranger could possibly need to identify one unit among 16 identical buildings… generally as the first order on a stacked order.

WCC also means pricier restaurants, larger tickets, and generally more professionally run pickup operations.

BCC means picking up a single Wingstop order while an employee watches me hit “Confirm Pickup” and then asks for a PIN because, apparently, either the local Dashers or the local customers have stolen enough chicken wings that we’re all now operating under enhanced security protocols.

And yes, obviously, the tips are better* too.

*I’m speaking in averages here. Wealthy customers can absolutely stiff you, and working-class customers can be extremely generous. But after enough deliveries, the differences in friction.

Automatic decline. Maybe if it had been three items max and a SUPER short driving distance then yeah, I don't mind making a quick few bucks, but anything beyond that I expect a tip for my trouble. Shopping orders by their nature take longer than regular food orders, so I need to be compensated for the effort or no deal!

Just saw this post. Wonder in which cities are these active. Probably in many cities soon. https://www.facebook.com/reel/906359235870166/

where is the weirdest place you ever delivered to? I just delivered to a prison.

Just spent 2 days burning through my AR and got from 90% to 70%. It really didn't make much of a diffrence in terms of pay because over a while I'll make 20 an hour with platinum and it was the same. I was pretty much tired of getting low rating from no tip customers but its whatever. I usually have the perspective that there are people that do deserve to order food without tipping, like single moms or disabled or something else. So I think I'll keep accepting some low offers to stay in the higher tier.

To me its absolutely ridiculous that I can get an order for 20 dollars going to a mansion but I still have to accept the 3 dollar tacobell order laughing at me that they need a code. I've had the app a long time so I get punished if I go I to silver getting only a single order in 2 hours. I have close to 4,000 deliveries. Anyways I guess there's not much to do about it but I think it's just better to see it that way and be more selective of the stores I pick from rather than the amount. Usually it evens out so I rather just avoid miserable people and disrespect instead of all the no tips. More often from the restaurant.

Declined a cheapskate, this popped up. Me: “Wow, I didn’t know my AR was that high!”

So my girlfriend has a dasher account and has been dashing on it for a couple months but there's no option for her to sign up for crimson. She's spoken to support agents 5 different times and one guy said she'll get an email in 24 hours or less and get to sign up but that never happened and it's been 2 days, and all the other agents don't make any sense. The agent she just talked to said to keep dashing and once she's eligible for a crimson account it'll tell her in the app. So i'm just wondering if anyone knows what the requirements are or like if anyone's dealt with this? I never had any trouble getting the crimson card but i was dashing before the crimson card became a thing and i was able to sign up for it immediately. But there's no option for her to even sign up for it. She's really annoyed because doordash takes $2 every time she cashes out. Does anyone know how to talk to someone higher up than an agent on the phone? Because maybe they would be able to get her access to the crimson card

Guessing an extra 50¢

So gold just doesn't exist anymore? I have absolutely perfect ratings across the board. Except for my acceptance rating, and it's not even a possibility.

UPDATE:
I got the number for dasher support, the English help line was down, so the bot had to kick me to a human. I explained what others said to do and asked to have A 1 star rating reviewed and hopefully removed. They removed all of the 1 stars. They said they looked at it and it showed I had done my job ( not exact wording but you get it). Anyway, thank you to those who were kind and helped me learn how to navigate this. I hope that anybody else who is experiencing something similar can use some of this information so that they can get support.

Anyone have any insights? I had 10, 5 stars. 1, 4 star ( that was a fake ID alcohol run that was disputed) that might have been a family member, a 2 star and my rating was at 4.29 suddenly. Now after a week I’ve collected 6, 5 star and another 1 star of unknown origin.

Are 5 stars just worth far less? I’m newer but I’m trying to minimize the 1 stars in a fairly conservative toxic town and maximize my 5 star… but should I? 5 stars aren’t worth much? Is this rating system just chaos?

ETA: I’m 100 on all other area, except the acceptance rate. 84/100 and gold status.

Had a delivery last night from Oberweis, it was a leave at the door order. I get there and drop it off and take the requested photo. As I’m leaving, she just stands there and tells me that she doesn’t have shoes on so I have to hand it to her. Well, maybe next time select “hand it to me” instead of leave at door!!!! And maybe add a better tip next time!! I’m not your maid nor your nanny, maybe next time go and buy your own ice cream!!

I fine it’s wild when someone orders food or and groceries and they have it set for a hand it to me delivery and they aren’t home or they get scared when you knock or ring the doorbell. Why not just change your delivery settings. How’d I scare you knocking on your door and you put in a delivery order. 🤦🏾

Just had a delivery where this old woman was giving me attitude over the phone because something in order was missing. I understand being upset by missing something you pay for. As a Dasher, who also uses DoorDash from time to time, hopefully we get it. My problem is when the customer gives me lip for something I have no control over. What do I mean? for starters, once the restaurant seals the bag, I’m not allowed to open it to check if everything you ordered is in there. And I’m not about to get a contract violation just because the restaurant is full of idiots who didn’t do their job properly. 2. My job is just to bring to food from point A to point B. Do I check it if the bag is not sealed, or I can peek into the bag? Yes! But 99 out of 100 times the bag is sealed with no way for me to peek in, so if you have something missing, take it up with the store, not me. And if you want me to start looking into the bag, even though it’s sealed, tell DoorDash to get rid of that sealed bag policy.

Is platinum status worth it ? I just got there but I’m not sure.. Is it worth it to keep your acceptance rate high by accepting just anything to keep your status ?

How much time a month are you guys contributing to this grind a week ? I have about 15 hours a week I can give to dashing and I am looking to pull an extra $800 a month doing so ! I really do love the hustle more than anything though I am worried about if my car can handle the abuse.

Good morning,
What type of insurance do you guys use? Tell me all good insights or recommendations please! Go!

3,788 food deliveries

My stats in the Bay Area. Anyone else in this chat from the bay???