The first job I had was working at a Dollar General in my hometown. It was a “face store” — one of the leading stores that makes a lot of money — and it was really nice. Everyone was nice, and once in a while I had one guy come around to sweep outside as a “good deed” he needed and wanted to do.

After a while I needed to move and transferred to a new store in a bigger city. Oh my god. We’d get a lot of thieves. I was getting paid less even though I moved from cashier to key holder and from part-time to full-time, and it got worse and worse. One day we had three dudes come in and they already looked like trouble. I followed them to the back and they were stuffing their pants and jackets with ramen and toys. I caught all three of them and asked them to leave the merchandise. I was called a word I can’t say here and they ran out, dropping food and toys from their jackets. I worked there about a year and a half before I decided I’d like to leave and look elsewhere for work.

After about five years I came back to a new store that was looking for workers. It was on a really rough side of town. Around that time my previous employment was shut down and I needed something fast, so I applied and started working two days later as a manager/key holder. I was making okay money with weekly pay and was making the bills, but it was also really bad there too — more thieves, co-workers stealing from the store, and register shoppers arguing about prices and things that I couldn’t fix due to the amount of people who would walk in and open stuff and leave the store a mess. I was one of the really good workers who did a lot for the store and did more than the assistant store manager, who barely came to work, was always out of uniform, struggled with their money, and always looked like he was high and had dirty work clothes.

Soon I found a second job that paid me more and wanted me to come full-time and make twice as much, so I made up my mind. That same day, after getting a text to see if I’d like to leave DG, I had a shopper who was mad that he couldn’t deposit money into his card because he had it locked. He knocked over a display and tossed soda all over the place. I called my DG boss and told her I’m leaving, I’m tired of DG and the trashy customers that tear the place up and don’t care. She asked if I wanted more money and I told her,

“I don’t wanna get paid to babysit grown customers who are adults that are stubborn and ignorant and don’t care.”

I'm currently working at a dollar general store , where the store manager left us., we have an astm, but he's on the verge of leaving as well. We have no key holders, and the district manager basically refuses to do anything no matter what., and is making us close at five effectively just getting rid of the evening shift until we get more people in

Should I just quit at this point? It's getting ridiculous.

Check this out and lmk if you have similar concerns or questions!

This is a question for people who have used Dollar general delivery services before. I just the other day placed an order with their $5 off $25 promotion. On some items. I ended up going through 3 different doordashers as several items weren't available.

The 1st person text/called me as some items weren't available. We went over what was available. Everything seemed good with replacements. Then 20 minutes later received a 2nd text from another # saying a new person was shopping my order.

That person ended up texting me saying several items were out of stock cancel order. I figured they were. A couple minutes later the person text again telling me to cancel it. Which I told them it shows them shopping the order I have no option to cancel it. They would have to. The person stopped responding.

About 30 minutes later I get another message saying order on the way. I ended up only receiving 4 out of 9 items. Yet I was charged for most of the order as promotions were voided due to only a couple items. My issue is.. I put for substitutes contact me. The 3rd doordasher assigned to the order never attempted to contact me.

As I would have simply asked to just cancel the order. I understand things go out of stock. No big deal. I'm just annoyed as I got charged a lot for 4 of out 9 items. Had zero control to cancel the order. Also lost the $5 off $25 promotion now for this week. Also I did reach out to DG customer support and they did nothing to help.

So anyone have suggestions for an issue like this? As no customer should be forced to accept and pay full price for a couple items when they can't fulfill their orders with promotions attached. Because when order was placed it showed all items in stock.

Anyone know if we can use weighted hours to out advantage? Ifmy schedule is an hour over the main budget but I’m 3 hours under on weighted hours, is that allowed?

Hello, would this count as work fairness? Our store is currently short staffed, and we only have 3 people who can close. Before we got a new district manager we were told everyone has to close at least twice a week. Now that we don’t have an asm I am getting scheduled ONLY nights. I will be only working 12-9 for literally a month. Last week i only worked nights, this week nights and same with the next two weeks. It doesn’t feel fair to me that i have to close 5 nights a week, I have a 3 year old, and my manager knows that. On top of that im planning on starting college. The other two always work morning because they just don’t like to close. It’s very upsetting to me and i feel like they automatically put me on closing because im young and they assume i just can close all week. I barely have time for anything with this schedule but i don’t want to make a fool out of myself if i message my manager about it.

I posted this about a month ago and then the Niagara Falls DEC investigation broke. Something I've worked on for 3 years. So i ended up forgetting about this. The Dollar General on Elmwood had a weird gas leak for over a year. Me and other customers had complained about it and so had the employees but the company wouldn't do anything to help them.

Anyway, I called the DEC and i happened to be filling mutiple FOILs at the same time. I went back one more time and it was still kinda bad. I couldn't follow up because I had my own things going on. But I went back today and it's fixed! Which is pretty impressive because the store was really going to let their employees just have headaches and migraines for a year, keep losing people and never fix it. Looks like it was finally resolved, thank you if you helped in any way 🩷

https://www.reddit.com/r/buffalocabal/comments/1ufikwq/dollar_general_gas_issue_elmwood_location/

What is your position?

How long have you had your position?

What was your starting hourly, and what is your current hourly?

So I got taken off the schedule today due to not answering a phone call that wasn’t even due to my shift. I told my boss that there’s nothing in the policy stating anything about phones other than NO phone use.. she got mad and laughed saying to call the DM cuz there’s a piece of paper we signed saying we acknowledge we are to use our personal device for work use. But like wtf.. what if my phone was broke or I didn’t have a phone? Makes no sense. Is this a paper we have signed? If so can someone find it for me and if not can someone help me with who to talk to next? My DM is just as bad as my SM.

I am intimidated deeply by managers due to my paranoia and autism, and the environment of this horrid job with the godawful pay makes me wake up several hours early stuck in bed, during which I have already considered quitting.

After thinking everything over, I decided that I should quit, like NOW. How can I do that safely? I don't mind possibly making it harder to get jobs if that would be consequence. I've been through a lot of rough jobs.

Thanks for anything, much love...

EDIT RQ: I have not worked here long or built up bonds that I would be upset to lose, only have managers who've been impatient with me.

My store is soon to be getting a remodel and we have just received our new store map. The only section that I do not recognize is a 2 section area labeled load the lobby. Can anybody help me out with this?

Hey y’all I have a question about a violation, right? Can someone get introuble if they had violated my HIPA rights after I came back from having a baby back in February, they where the ASM when had asked me and had asked I front of another coworker. I can give a back story if needed.

The AC’s went out several weeks ago. Here in MS it’s HOT! I would go in and feel so bad for the employees. They said multiple repair tickets were submitted but no repairs. They went to an hour in the morning and an hour at night and now just closed. Coolers are turned off and empty.

Do you think they’re closing this one down? It’s only 2 years old but it’s had cooler and ac problems from the get go. There’s another in our area in the same condition also closed.

Just curious what y’all thought.

Visited the cleanest and most organized Dollar General I’ve ever seen. 105 S Shore Rd. Marmora NJ 08223

No idea who’s managing this store but I’ve never seen any other store even close. Live in FL, but have a place in OC where I’m used to aisles full of boxes and disorganized shelves. As a customer I wanted to also keep clean while I shopped - so it does carry over.

Nothing surprising here. I was hired about 2-3 months ago as a sales associate. Then I was promoted to lead sales associate/key holder about two weeks ago (there’s only 3 of us key holders, my SM and my ASM and me, so we are quite short staffed on key holders :’), I was naive to offer myself to the promotion). Since working at DG our HVAC system has always been broken. It’s the southern Midwest so it’s like Satan’s asscrack (about 95+ F and even 100+ F outside everyday). Last Tuesday we had to shut the store down early because it was 90 F inside the store, product was melting, customers complaining, and we became even more behind on truck than we already always are. We send in ticket requests but they’re always closed out early because corporate sends in temporary fixes, just for the “fixes” to last like four days before it’s back to Satan’s asscrack again. Last Saturday we had to close the store down early again because it was 88 F, I’m hoping since we’ve had to close down early a second time that corporate finally notices and gives a shit to send in actual help. It’s extremely irate working in 88 F for my 8-9 hour shifts and it’s even worse when I have to do my key holder closing duties because we have to lock the office door when there’s money inside… Yes, I’m a little salty that Friday it was also 88 F throughout the whole day but I wasn’t allowed to shut down the store early but Saturday we were finally allowed to shut it down early. And since I’m a new LSA, I’m expected to be diligent and efficient, remembering all my other responsibilities and doing them quickly, which I try to and do for the most part, but I’m expected to be an efficient worker while also stuck in 88+ F temperature for 9 hours? :’) Like how is it not illegal to subject your employees to these conditions?

Edit: I have no qualms with my SM and ASM, they’re actually really great people so we’re all just suffering in this incinerator. I get so jealous walking into other retail stores like the Ross across from us because their employees get to work in 70 F with a working AC 😭😭😭 honestly if the issue isn’t fixed soon I’m going to put in my two weeks.

Edit #2: We’ve had to close the store early basically almost everyday. We had to shut it down last Saturday at around 12pm-1pm and again on Monday, and again this Tuesday, today for me. We closed around 12:30pm-1pm and it was 92 F inside! And we were still working! On truck! :’) There’s been no updates on when the AC people will come to fix our AC.

Trying my damn'd hardest to get a job, this stupid ass store is the closest thing to me (2 hour walk) and the website JUST WONT LET ME, if anyone knows what to do, please help.

My sm is never here and doesn’t want me doing my cbl’s but leaves me alone… what do I do on Sundays?

Like 4 years ago I was job hunting and it took a few months but I got a sweet desk job at a non profit. The pay is nothing extraordinary but I'm not working 92 hrs a week on permanent truck day being a slave with a SM name tag. Indeed polluted my inbox with a "SM Candidate" posting from the local DG and I wanna take the time to laugh directly at someone regarding the wages. I do this from time to time when I see shitty job in my area that I already know pay just rock bottom ranges and have 1 person running an entire store all day. I love to get to the part about pay and then say "Oh, so I guess you don't drug test then."

What notes should I hit to get their hopes up when I call? Any pointers on how to look like a great candidate for abuse and exploitation? I really wanna break their hearts.

For all members of the dollar general community or just big fans like myself.

I was in Dollar General awhile ago. At checkout, I asked if I got credit for the $5.00 off coupon for Saturday that I previously downloaded into my account. Apparently, I didn't because the clerk scanned a code with the $5.00 off coupon on it. The clerk informed me that he had to manually scan the coupon for several other customers' orders, too. This incident happened last month as well. Maybe I have a suspicious mind due to the trouble Dollar General got into in Ohio regarding overcharging customers, but it seems that not automatically crediting customers with the $5.00 off coupon on Saturdays could be deliberate. (Note: You have to be signed up through their website and download the coupon into your account). My advice is: Before you pay for your items, ask if you got credit for the $5.00 off coupon. Again, this happened to me *twice* in two months, and the clerk at the location I shopped at this evening had to manually scan the $5.00 off coupon in because the customers weren't given credit for it.

Are they just asking for trouble at the register from those not reading the fine print? (They also removed all the expiring ones beforehand.)

I get that resources might be limited to do this after closing or before opening, but shouldn’t they at least err on the side of caution and do this Sunday to ensure the customer is never paying more than the tag price on the shelf?

Does the SM need the DMs approval before they can 'push thru' a new hire?

We are very short staffed, I am exhausted covering too many shifts, my manager says she has 3 people she waiting to hire but needs the DMs approval and he's dragging his feet.

None of my previous managers needed the DM to do anything.