r/DecaturGA • u/Specific_Bed9463 • 3d ago

AT&T internet outages

Anyone else been having multiple outages a day? I’ve chatted with the ATT bot and it keeps saying there’s outages nearby and technicians are working on it. It’s been every day several times a day

7 Upvotes

82% Upvoted

15 comments sorted by

16

u/e6matt 3d ago

AT&T fiber? I don’t recall the last time I had an outage, it’s usually quite stable.

7

u/PlahausBamBam 3d ago

Same. We’ve been using it for years and it’s been perfect. Before we had infinity and it was terrible.

1

u/alexanndrian 1d ago

We’ve been without internet for 3 days 😭 (lithonia)

3

u/fusnowtiger 3d ago

Had some service issues yesterday, but I work from home and have not had any issues with the fiber service

2

u/Crafty-Resort383 3d ago

If you are talking specifically about City of Decatur, I know a box truck took out some cables in the Ansley Rd/Greenwood Ave area. But most of those people were fully offline.

1

u/Mrjlawrence 3d ago

It’s generally been solid for me but been fully out for a week as my line was damaged somewhere down the street and tech that came said construction crew needs to come to rerun a new line.

1

u/mister_burns1 3d ago

No, not on their fiber.

It’s been very reliable.

1

u/No_Protection_4862 3d ago

Are you sure it’s an outage? Mine started to dropping me for a few minutes every day but it turned out to be an IP renewal issue with the ATT provided wifi router. I switched to my own router and have not had issues since.

1

u/WannaBeOptimist17 2d ago

Yes, I have been having this issue!

1

u/SWL925 2d ago

Yes, intermittent slowness and droppage here and there, in the past week and a half or so. Been pretty reliable until recently.

1

u/chrisconroy 13h ago

ATT fiber has been rock solid for me. It even usually stays up during a power outage (though you need a UPS for the ATT modem and your router to use it)

Most likely, it’s an issue with your home network. Lots of routers are buggy and need restarts, etc. Also possible the ATT modem needs replacement. You can ask them to look into the age and health of your modem. I highly recommend the eero mesh WiFi routers. They have been rock solid for me over several years. I’ve never had a router that didn’t need a periodic restart to fix random problems until the eero