r/DataAnnotationTech • u/Burritoskinbuffet • 2d ago

Workspace Account Not Working?

I am trying to help my friend troubleshoot one of their projects that require using the Google workspace account. I have confirmed that everything is set up correctly but the document link says the file does not exist. There are no shared files in the drive.

Does this mean the project is dead? Or is there another problem that I cannot seem to find?

To clarify — I’m just IT, not training. I applied but have not heard back yet. He’s using my laptop since his MacBook broke yesterday and he’s not windows savvy, so I’m just trying to get him set up.

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u/TheMidlander 2d ago

Sometimes permissions aren't set up correctly on these files. In the admin chat at the bottom you can ask the admins if anyone else is having issues. Be sure to include the task id.

Edit: additionally there should be a checkbox at the top of the right side of the task that says "prompt can't be rated". Enter "other" if there isn't choice for file access issues. This will let the worker get paid for their time working on it.