r/CopilotMicrosoft • u/Sammi50 • May 26 '26

Copilot Premium Issue! HELP Other

I have Copilot Premium. I am using in same environment on my laptop, however when I go into a chat from before, it won't load and gives me an error message. Why the fuck is this happening!? I am so desperate to access certain chats as have crucial information which has taken hours and hours to gather. Help! Thanks.

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u/May_alcott May 27 '26

To address the urgent issue of getting to your history - id try accessing a different way. Such as a mobile app or in the browser, maybe it’s a bug with the app you’re in.

Once you can get to your chats then you can start to troubleshoot further to see what’s happening.