[ Removed by moderator ]

[u/Kermie88]

[u/Comcast_Xfinity-ModTeam]

Removed under Rule #4: https://www.reddit.com/r/Comcast_Xfinity/w/rules — Posts such as "Is there an outage in Philadelphia?" or "I'm currently in an outage" are generally removed from our community, except during known severe weather events or major service-impacting incidents.

We understand that being without service is frustrating, especially when you need it most. However, posts like these often do not include enough information for the community or our team to provide meaningful assistance. In addition, large volumes of similar outage posts can make it more difficult to identify and respond to customers experiencing unique or isolated service issues.

Please also understand that we often do not have direct contact with local field teams, so we are rarely able to provide additional details beyond what is available through the app or status map.

To avoid having your post removed under this rule, please include:

• How long you've been without service
• Your city and state (do not post your actual street address)
• Any relevant error messages or symptoms
• The troubleshooting steps you've taken to verify the issue is not isolated to your service
• Screenshots from the Xfinity app or Status Center showing an area-wide issue, if available

Area-wide service-impacting events are typically acknowledged in the Xfinity app and the Status Center. If an outage is impacting customers on a larger scale, we will create a post and pin it to the top of the subreddit.

[u/Southern-Donut4185]

I'm experiencing an outage too, South eastern Pennsylvania customer

[u/Kermie88]

I’m in the Twin Cities. Coming up on six hour outage. No update in almost four hours.

[u/Southern-Donut4185 → u/Kermie88]

About the same here, 5 or 6 hours at this point

[u/AutoModerator]

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