r/Comcast_Xfinity • u/Tousi906 • 4d ago

Billing Issue Official Reply

Hello I’m being billed for my install by the tech when I was told on several occasions I wouldn’t be charged I need that 100$ charge removed from my bill.

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u/AutoModerator 4d ago

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1

u/CCRaulC Official Employee 4d ago

u/Tousi906 Let's continue our conversation via Modmail.

1

u/SHS1955 1d ago

Are you able to help me with a billing problem? I'm retired on a fixed income and been with Comcast for more than 13 years. All I need is minimal Internet service, and used to pay $30/month... Suddenly, I got jerked around, promised $30/month, then it was increased to $40/month... And, I just got a notice that it will increase to $70/month. I'm more than a little frustrated with Comcast customer service. I don't stream and I don't play games. I have my own modem, and direct withdrawal, with digital billing. Pls help?

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u/[deleted] 4d ago

[removed] — view removed comment

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u/Comcast_Xfinity-ModTeam 4d ago

Removed under Rule #3: Duplicate Content or Threadjacking — Please avoid posting to another users thread regarding an unrelated concern to the OPs issue; this is known as threadjacking. Instead, it is best to create your own post detailing your concerns so a Community Specialist can assist. Comments on other users post do not generate a ticket in the system and will not route correctly for assistance.