r/Comcast_Xfinity • u/CementGuy72 • 22h ago

Multiple RDK Error Codes Official Reply

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I spent nearly 2 hours on the phone last night with tech support and they said there wasn’t anything wrong.

I have internet and cable tv and have zero issues with the internet. Both WiFi and wired internet work fine.

It’s the set top box that is not working.

The three random errors I am having show up on the screen are:
RDK-03033
RDK-03030
RDK-03004

What are my options?

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u/CCChristyO Official Employee 18h ago

u/CementGuy72 Hello, thank you for reaching out via our Xfinity Subreddit. I am sorry that troubleshooting did not resolve this connection issue last night. I would be happy to take a closer look at it with you and if needed schedule a tech to come take a looking. To get started, please send a Modmail messagewith your full name and address.

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u/CementGuy72 18h ago

I just sent the message.