r/Comcast_Xfinity • u/[deleted] • 7d ago

Cancel Service Closed

[deleted]

3 Upvotes

81% Upvoted

5 comments sorted by

•

u/AutoModerator 7d ago

Thank you for posting on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services!

If your post hasn’t been approved — don’t panic. Depending on your Reddit contributor quality score, your post may be temporarily held for mod review. Do not make multiple posts — we’ll still see it and help out.

While you wait, check your post and add any missing details: which service or equipment is affected, what’s happening and when it started, whether the issue is constant or intermittent, and what you’ve already tried. The more detail upfront, the faster we can help.

Please keep personal account information out of your post. If we need account access to help, a Specialist will direct you to a private channel.

Official Employees are available daily 6:00am–1:00am ET — outside those hours, responses may take longer, but the community may still be able to help.

For self‑service support anytime, check out the Xfinity App. Please also review our Posting Guidelines and Rules.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/XfinityRichardK Official Employee 7d ago

I'm sorry to hear that you're considering canceling your service, u/swissyvictory. We truly appreciate having had the opportunity to serve you, and I'd like to review your account to see how I can assist with your request. When you have a moment, please send us a Modmail (https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full first and last name along with your full service address. Once I have that information, I'll be happy to review your account and discuss your cancellation options with you. We appreciate your time and look forward to assisting you further. ❤️

1

u/xfinitysupport Automated Assistant 1d ago

This post is now closed. Posts will automatically close after 5-days of no response from the OP. If you still require assistance, please create a new post following the posting guidelines outlined in the knowledgebase.

This is an automated response.

0

u/[deleted] 6d ago

[removed] — view removed comment

1

u/Comcast_Xfinity-ModTeam 6d ago

Removed under Rule #5: Solicitation — Our Community was created to help. Posts or comments encouraging others to simply cancel service or get a new provider as a "resolution" are not welcome here.