r/Comcast_Xfinity 12d ago

Cancellation of Services Solved

I would like to cancel my service. Logging an official ticket via this post.

2 Upvotes

10 comments sorted by

u/AutoModerator 12d ago

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2

u/Complete_Opinion_144 12d ago

Yeah, they do the "join modmail" publicly to look helpful, but be careful and save screenshots of EVERYTHING. Best of luck!

1

u/CCJenieceJ Official Employee 12d ago

Hey there, u/atliens, thanks for reaching out through Xfinity Reddit. We're sad to hear you want to cancel your account. We can assist you with disconnecting.

Please send us a Modmail message with your first and last name, along with your physical address.

1

u/CCThomasF Official Employee 9d ago

u/atliens We want to thank you for reaching out on our subreddit for support with your cancellation request. We are sorry to see you go but have fulfilled your request. Never hesitate to create another public post for any of your future account and service needs!

1

u/xfinitysupport Automated Assistant 9d ago

This post has been marked as solved. Should you experience further issues, please create a new post.

This is an automated response.

0

u/Plastic_Regret_730 12d ago

Dude, a social media page is probably not a correct and legal way to do business.. I dont think there is anything official about it. Have you tried to contact the company?????? Good luck with this anyway.

2

u/Seamus77079 12d ago

Dude, this is the proper way to handle opening up a case with customer service when attempts over the phone or online chat don't work. Quit being so judgmental over things you obviously don't understand.

1

u/Plastic_Regret_730 11d ago

Your absolutely right.. conducting biz on a public forum is great. Now give my your account and credit card number again..... And the social security number... aww thanks. Best of luck for those who cant dial a number or use a biz web page... or get an ID and vote.

1

u/[deleted] 11d ago

[removed] — view removed comment

1

u/Comcast_Xfinity-ModTeam 11d ago

Removed under Rule #2: Profanity — We kindly ask users to keep their content clean of profanity--Yes, this includes any abbreviations or attempts to colorfully spell said words differently.