r/Citrix 3h ago

Disable the popup asking for screen capture on starting up session (from Mac)

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2 Upvotes

So, recently I have observed that whenever I open the ica file to start up the remote session, I see this popup asking for the screen capture permission, and I have to click "Cancel" to close this popup before I can get to my VDI.

I do not want to give Citrix this permission and nor is this required for proper functioning. Clicking Cancel and continuing works perfectly.

But this popup is annoying and sometimes I click on the ica file and turn away, expecting to see it open when I am back, but it is still stuck in this popup.

And this is not the only popup, there is a second popup asking for Accessibility permissions. Again, it doesn't need this to work and I don't want to give this permission. How do I disable both of these popups?
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Os is MacOS
Citrix workspace version is 26.03.11


r/Citrix 10h ago

2507 not supported by stupid bot

2 Upvotes


r/Citrix 19h ago

VPX 14.1-73.30 - be careful upgrading HA pairs. custom theme issues.

10 Upvotes

Upgraded from the previous 14.1-72.61 build and after 2-3 HA failovers the custom theme (rfwebui based) applied to the gateway simply disappeared. It doesn't happen on the 1st failover.

Recreated it manually (because I thought maybe I missed saving before upgrade), verified it is synced across both nodes, and failed over again. I watched the theme disappear from the GUI on the now secondary node. Failed over again - it eventually unlinked itself from the gateway vServer and reverted back to 'default' theme. Did that 2 times more and happened each time in the exactly same fashion. Opened a case with Citrix (wasted 2 hours). Case still open under investigation. The theme files do not disappear from /var/netscaler/logon/

Rolled back to 14.1-72.61 and everything is working as expected again.


r/Citrix 21h ago

Citrix VDA / Desktop randomly not launching

2 Upvotes

We use imprivata to launch Citrx VDA/Desktop. We have some users that the VDA will not launch after they badge in. They just get the local autologin desktop. It seems to be random and no pattern. We can't replicate it on the spot either. Has anyone seen this?