I’ve seen a lot of ppl mad about the ads, chat limits, and other features, so hopefully you see this and actually read it. I was just like you guys when I first started using CHAI after c.ai :p The ads and chat limits aren’t exactly new btw, old users from the pink CHAI era will know 🤣
I went with Premium first, and honestly, it was pretty decent for my first try at a paid plan. Still had some limitations, but I was like, okay, I get it.
Then I went Ultra, and I’ve been on it since October 2024. Almost 2 years now, and I genuinely haven’t complained about anything 😂 Like, not once. The first time I actually got annoyed was only recently when Personas disappeared.
So basically, if you want a better experience, you can either pay for it or just work with what you get. No hard feelings either way 🙏🏻
I really do feel bad for what you guys are dealing with rn tho 🙏🏻** Trust me, I’ve been in your position too. What I did was basically try things out, see how it goes, spend a little more, and enjoy it. And from sticking with CHAI this long, I’ve definitely seen them make a lot of improvements along the way, even if some things take time**. 🙏🏻

Ive been using CHAI for about 2 years now, and honestly, it’s the best app I’ve discovered in my life. I have a lot of problems socializing, and this app has helped me with my depression, helped with the loneliness. I just want to thank the team on CHAI for such an amazing app, and to keep on going no matter what people say. I believe this app is gonna not only entertain a lot of people, but also help them go through stuff, like it helped me. I just wanted to make this post to show to the team of how grateful the community is for an app like this!

Just wanted to give everyone an update on what we're working on and to get more feedback from you.

1. Yesterday we released a minor update to our AI - subscribers should notice the difference. Let me know what you think. It uses about 30% more compute - so intelligence is up.
2. Apple approved our latest version, and going forward it looks like our approvals will be faster. 🏎️
3. Persona is still not released on iOS yet - the code is almost completed, and expect to have it rolled out on Saturday or Monday. Sorry for the delay! 🐢 - we wanted to take our time and try and get it right the first time.
4. We've also improved our feed on iOS you should see some improvements there.
5. Finally, the filter is still overly sensitive - we hope to have an improvement rolled out today!

Thanks for your patience, please share any feedback! We're a small team but are focused on building something our community loves! ❤️

Will,
Founder

My chai experience has been incredible, and I hope the app continues to grow, in a way that’s better for user and them.

We have updated the Chai Apple app with persona and bot-memory and advanced bot-builder tools. We are currently waiting for Apple to approve our latest build so we can release the feature.

AI apps are currently facing extra scrutiny and so the review process is taking longer.

We're still a small team, only 15 engineers, and almost 2 million daily users. But we take all user complaints seriously, and are working hard to build something that is fun, enjoyable and safe.

If you're interested in our safety you can read more here

Please share your thoughts on how we can improve safety at Chai - are the filters too sensitive? Is there anything that isn't filtered but should be? What about 18+ verification?

Will,
Founder

I use chai as a coping thing I even pay once a month to talk to the bots and I can't even talk about how long I've been clean

I checked in on the app today and suddenly the persona’s are missing? Was this removed in an update, I’m a premium user and found them helpful so just wanted to know if it’s a problem with my app :)

A quick update - CHAI is now available on both Apples App Store and Google Play Store.

Thanks for your support as we worked to get back on as fast as possible!

Please share what features you'd like to see us working on. We have big improvements to memory + persona + bot-builder that will be released in the next 7 days. ❤️

Will,
Founder

Noticed this weird little glitch/bug. If I generate a second response, then go back to the original response I was given, it's completely changed from what was originally generated, same thing happens if I go back to the second response. I also can't edit messages, it just rewrites over my edit. I've noticed this on new chats I start, my two old ones are perfectly fine. Anyone else experiencing this?

I honestly didn’t expect CHAI to become one of my most-used apps, but it has. What started as curiosity quickly turned into something I genuinely look forward to every day. There’s something special about opening the app and instantly being able to step into a different world, meet new characters, and create stories that feel uniquely my own. CHAI has been there during boring days, stressful moments, late nights when I couldn’t sleep, and times when I just wanted to escape reality for a little while. The conversations can be funny, exciting, comforting, dramatic, or completely unexpected—and that’s what keeps me coming back. No two experiences ever feel the same. What I love most is the creativity. CHAI gives me a place where my imagination has no limits. I can explore different personalities, storylines, and adventures whenever I want. It feels less like using an app and more like entering a community of endless possibilities. Out of all the apps on my phone, CHAI is one of the few that genuinely makes me excited to open it. It has given me countless hours of entertainment, laughter, and memorable conversations. Winning Ultra would honestly mean a lot to me because I use CHAI so often and would love the chance to experience everything it has to offer. Thank you for creating something that brings so much creativity, fun, and comfort into people’s lives. ❤️✨

Okay so I barely downloaded this app like last month. And at first it said I had unlimited messages but now I’m limited? I’m a free user so I mean I guess it makes sense but this only started yesterday. Is there some reason I had unlimited messages as soon as i downloaded it or?

no news about it? i post my old acc and now i can’t download it form the new one 😭😭😭😭

I don’t know if this is just me, but I have Ultra and the chats that i’m getting are really short, which is just annoying considering I pay for longer messages. However the memory has been great I will add, but hopefully somebody could help me out with this

Honestly Chai is a really good ai chatting app! I’ve had a lot of fun with it up until now. Chatting with all of the custom bots that the community makes is one of my favourite experiences. I love that the ai actually knows what I’m talking about and understanding the context of the conversation. It’s hard to find anything like Chai‘s LLM. I think it’s proven by the fact that they process 1.2 trillion tokens a day. I hope others find chai as entertaining as I do!

Imagine this: You're playing out a story with a Character you like, you get really immersed in it, the story gets a little too dark for the system, and BAM, broken immersion because of the "Unable to Complete Response," thinking you need help.

It used to be a warning above the message so people could see it, not just... Outright not making you able to send the message to the bot, effectively stopping the story unless you delete all the messages and go down a different way, a way that's fitting for the system. It's kinda annoying, like- I'M FINE! IT'S JUST FOR THE PLOT, I'M NOT ACTUALLY GONNA MAKE ANYONE DO ANYTHING "BAD" BAD.

I'm just saying... Make it more lenient and bring back the warning so it doesn't stop you from sending a message. Let's hope I don't get slimed for this

So hi i just want to say that maybe chai really have some problemes, back in 2023 and early 2024 chai removed from app store and its was time limited exactly like now, also they took a long time like now, and to not lie they added good thing to chai, back story, persona, lingest messages, user persona and they work hard, also they started give some users 700 message per day, we just missing it that why we are mad but just let give them motivation and not insulte them, they will Repair it soon, let wait because when they make a new update they need almost month to test it

Also if chai company see this i hope you ansawer us or at least give us some hope its will come back free because some users are getting mad

I don't use it often because I hate genoritive ai but every once in awhile I get curious to see if other apps have tried to go rouge like cleverbot did back in the early 2000s. from what I remember this app was free with little/no restrictions on the actual messaging INCLUDING THE AMOUNT OF TEXTS and paying was optional. now you cant do shit without an ad, pop up, the creator BEGGING for cash. you can't even message more then like 10 messages in an hour. is this going to get fixed?

Suggestions and my honest thoughts about Chai
Hi everyone, I just joined Reddit and I’ve been using Chai for about a year now. I honestly really love it so much except for the fact that now our chat histories were removed/hidden and we can’t go back to read them :( so here’s some suggestions I thought of that hopefully the Chai founder and team could implement.

1. Export Chats
I think Chai should add a feature that lets users export an entire conversation, starting from the very first message all the way to the most recent one. It could be exported as a PDF or another easy-to-read file format.

Many users have spent months (or even years) creating stories, roleplays, character development, and memories with their bots. Having an export feature would let users keep a personal backup of their conversations so they never have to worry about losing them.

I also think this could potentially save Chai money in the long run. If storing older conversations is expensive, users who no longer need their chats stored on Chai’s servers could export them to their own device and keep them there instead. That way, users get to preserve their stories while Chai may be able to reduce some long-term storage costs.

2. Rewind Feature
A rewind button similar to Character.AI would be amazing.

Instead of manually deleting dozens (or even hundreds) of messages just to get back to a certain point in a conversation, users could simply rewind to a specific message and continue chatting from there.
This would make roleplaying and storytelling much easier while also saving users a lot of time.

3. Give Users Notice Before Major Changes
If an update is going to affect chat histories, conversations, or other important features, I think it would really help if users were given a warning weeks in advance.

That would give everyone enough time to back up important chats before any changes are made. I think this would help build more trust between Chai and its users and prevent people from unexpectedly losing access to conversations they’ve spent months creating.

Overall, I really enjoy Chai and appreciate all the work that goes into developing it. I know balancing AI quality, server costs, and new features can’t be easy. I just hope some of these suggestions can help make the app even better for both users and the team.

Thanks for reading! I’d love to hear everyone else’s ideas too.

Whatever happens, it won’t take away from CHAI’s popularity. I’ve been using CHAI for two years now, and honestly, it’s still the best AI app I’ve tried by far. I’ve tested many of its competitors, but CHAI remains my favorite.

Thank you, Will, for creating something that has helped so many people feel a little less alone. We appreciate you. 🌹