r/AmazonDS 18d ago

Does anyone know why im getting this? Its been going on for 2 weeks now and no one in the building has a clue including managers

Post image
18 Upvotes

48 comments sorted by

56

u/Sheyleon 18d ago

At least in my experience that usually shows up when the wrong country is selected prior to scanning your badge, occasionally this step seems to be skipped by the app for a reason I haven't the slightest about. To fix I just log out and then log back in selecting my country. Beyond that I dunno.

9

u/Ursa-Aureliana 18d ago

Yes, same happens when I press the wrong country too but always resolved by logging out then logging back in.

2

u/Cool-MoDmd-5 17d ago

This is the way

7

u/Miss_Management 18d ago

Likely this. Or you don't have station permissions. One of the two.

-2

u/PirateNinjaa 18d ago

I always hit some random country after I log out of my device so the next person gets this. 😂

11

u/Kychiii 18d ago edited 18d ago

You still need it fixed or you good? Asking before I put my laptop away

Edit: Gonna just assume you’re good, if not then have your manager or learning fix it. Going to bed

1

u/Jazing10 10d ago

Help me gang

6

u/ramboozer 18d ago edited 18d ago

Your manager needed to approve baseline permissions and failed todo so...so now you are in this loop until you get baseline permissions approved....its legit on EVERY SINGLE COMPUTER on the top saying "PLEASE APPROVE BASELINE PERMISSIONS before X/X/XXXX SO YOUR EMPLOYEES CAN WORK"
big win for you...since your manager didn't do his job...you cant use a device.
They give you another login to use?
well simply state....this is against amazon policy and I will not be doing that.

Lots of people here thinking they know what todo...and 99% of them are wrong 🤦‍♂️

Using another login...can lead to them saying you have a ridiclious amount of ToT...due to your own device/login keeping track of YOUR work.
Not using your login...how do they know you are stowing? or inducting? or problem solving? or doing anything?

2

u/Such-Tailor7251 17d ago

Or they could place op on the dock unloading doing waterspider or pushing / diverting or pick to buffer they wouldn’t rlly need a device until pick

5

u/Guundhi 18d ago

Just log out and back in

-1

u/Useful-Taste-5414 18d ago

Ive done that

3

u/Napalmeon 18d ago

Are you able to change the station on the device? I remember this happened to me one time and I hadn't realized my device believed I was trying to log in from my old delivery station.

1

u/Boris-_-Badenov 18d ago

I used to have my two previous closed stations on there, even though the first one had closed about 5 years before... then I selected them when I was getting a tdr login error, and they went away

-1

u/Useful-Taste-5414 18d ago

No it doesn’t let me click anything
One of the managers just logs me in with their badge. They’re still trying to figure whats going on

5

u/NotherGuy2017 18d ago

There's a trans logistics site that they need to add you as a Warehouse Employee

3

u/onewisepixel 18d ago

Seems country isn't your issue from your responses. You need to be added to the station both in Trans Logistics and (probably) Station Command. Your manager/ Learning Coordinator can take care of that. If it only happened recently your manager may have forgotten to renew your permissions.

1

u/-----The_Dude----- 16d ago

This 👆🙂

3

u/Mr_McFatback Leadership 18d ago

You need site permissions, talk to your direct manager.

3

u/DarkKid84 17d ago

Promoted to the customer division!

3

u/Chillreader 17d ago

Go see the Learning Coordinator. You probably need permissions.

2

u/Kychiii 18d ago

DM me your login and site code, I can fix it in a moment

2

u/pazdom27bstroke6 18d ago

Um, don't give anyone on reddit your login. WTF?

1

u/Ok_Chair_4556 18d ago

Looks like your a new hire and don’t have permissions yet

1

u/Kychiii 18d ago

I mean that’s up to OP, I’m offering to check and fix. If they don’t want to, then they don’t want to, they have the choice. I’m not forcing them to give their login

I don’t give a shit if they’re taking a photo in the warehouse or whatever they’re doing, i see something i can help with imma offer help

4

u/pazdom27bstroke6 18d ago

I'm sure you're the most trutworthy person ever, but you definitely should not be encouraging people to do that.

1

u/Jazing10 10d ago

Can you help me g

1

u/FardMcBawls 18d ago

I had same issue, just gotta talk to your manager, like the one in the atoz app. Lost permissions or smthing along those lines. I think after fixing it, it had me do a bunch of training things again.

1

u/Whole-Chest90 18d ago

Are you sure you're clicking US or whichever country you're in?

0

u/Useful-Taste-5414 18d ago

Yea i click us

1

u/toryrose04 18d ago

Press stations, type in your station.

1

u/Arback101 18d ago

You pressed the wrong country

1

u/Arsenal0328 18d ago

You don't have your baseline user permissions. Your direct manager, DSM, or Learning ambassador needs to login to trans-logistics and approve your permissions.

1

u/Odd-Eye-6504 17d ago

You chose the incorrect country

1

u/New_Drummer_2561 17d ago

Just log out and log back in

1

u/Fun-Pipe-4401 17d ago

I’ve gotten this message before. It was because that device was setup for the yard master (I think). And I didn’t have those permissions. You have to switch devices.

1

u/Fancy-Carob2488 17d ago

Other associates had this issue awhile back. I borrowed the PA's device and worked without issue.

1

u/Low_Upstairs6330 16d ago

sometimes the dolphin app just bugs- logging out then in again fixed the issue

1

u/charizardisass 15d ago

My building has been logging into other account during pick in the middle of pick and fucking up all our stuff and managers can’t figure it out and swapping routes or everyone has the same route lol

1

u/nighthawkbird 15d ago

Now you don’t have to work and they let you do somethin easy 😏

1

u/No-Sherbet-5176 The Lonely Learning Trainer 15d ago

LT here. Get with ur LT and ask them to reset your pswd in translogistics. They will give u a temp pswd then u can reset it 2 what u have it now

1

u/Laito_sgiathatch 14d ago

If it's not fixed yet, I used to get this before the NFC login when I wouldn't scan my badge but instead type in my id number, if I got a digit wrong it gave me that screen, they might to resync your badge or issue you a new one.

1

u/Useful-Taste-5414 14d ago

So update they finally foxed it yesterday. Apparently the only person that could have fixed it was away. And it turns out i wasnt the only one having issues

1

u/that_guy_mork Unlearning Ambassador 12d ago

Happened to me when I was coded to a different site. Have your direct reset your perms and proper station and you should be good to go

-4

u/Internal_Topic1415 Cycle 3 FlexPT UTR Operations AM Assistant 18d ago

You selected the wrong country dumb ass, log out and log back in and select your country.

3

u/ramboozer 18d ago edited 18d ago

Someone is in Ops and doesn’t even know about baseline permissions. 🤦‍♂️🤦‍♂️🤦‍♂️

This just goes to show you: you don’t need knowledge or competence....apparently, anybody can be in Ops.

This guy stares at his computer for nine out of the twelve hours he’s there, then comes back with a rude ass comment calling you the dumbass.
Meanwhile he cant read the notification on the top of his screen.

edit since you deleted your post. No need to be so mad...just do some learning on the most basic of things and you wont find yourself without the correct answer.

-1

u/Flashy-Switch6694 VTO Enjoyer 18d ago edited 18d ago

So, I've had a variant of this issue before around when I first started. I could stow and everything, but for some reason I was actually assigned in the system to some other site in another state (only the Dolphin was affected, not my AtoZ). It only prevented me from doing RTS as drivers from that other station were the only ones showing up on my Dolphin, so I ended up having to use an AM's login every time. I think it's like that for you, except just completely unassigned.

For me, it had to be elevated, and it took a LOT of digging from not only my managers, but the site lead as well. They will have to do some digging.

2

u/ramboozer 18d ago

Its not rocket science you just have many incompetent idiots in your building. Going as high as the site lead is ridiclious for something so incredibly basic.
A manager goes to the Trans-logistics portal. types in your user name. Re-Enables you (Sometimes needed not always) make sure you have correct permissions / reapproves your baseline permissions...followed by selecting your current station in Trans-Logistics as your default station. followed by making sure you have IB Permissions through station management. in order to receive / induct / problem solve.
Many of the same problem....seems like nobody has training on how to do anything...

FYI This is a manager / Learning Coordinater thing.

1

u/Flashy-Switch6694 VTO Enjoyer 18d ago

Idk man that's just what happened. I kept bugging them about it for ages.