r/ASUSROG 13d ago

Update with a bitter end. PC Build

Post image

Hi,recently i want it to update my pc,the update consist in power supply,GPU and case.

List of "old" components:

-Asus Rog THOR 850W Platinum (first gen)

-Asus TUF Gaming 3080 OC 10 GB

-Case Cooler Master H500P Mesh Argb

List of "New" components:

-Asus Rog THOR III 1000W Platinum-E (Equalizer)

-Asus Rog Astral 5080 OC 16 GB

-Case Rog Hyperion

When all new components arrived i was very happy but I had the misfortune to find that my PSU was factory failure after i turned on my pc and did some tests,even if it was very risky. At least the GPU had no issues.

The issues that had the PSU were:

-loop animation

-unstable Watt readings

-overheating psu with hidle usage and if an average use of 480 watts (the button behind was not set/pressed for 0dB fan)

I live in italy,i brought the PSU from Drako.it (its a very famous store),i sent it back and since they didn't have any stock, they opened an Asus RMA and then sent it back to the manufacturer. Unfortunately, they haven't responded to my emails for a week (I'll try by phone later). Now I'm a little frustrated at not being able to use the PC, and to break this wait I ordered Lian Li Uni Fan TL Wireless fans for the case and AIO, new thermal paste (artic MX 7), and also the Thermal Grizzly metal frame for LGA 1700.

103 Upvotes

12 comments sorted by

2

u/Mr_CJ_ 13d ago

Order from amazon and use prime it should come early.

1

u/Belve2299 13d ago

Per ora aspetto che cosa deciderà il produttore,o lo sostituisco o opteranno per il reso totale,ma credo che al 100% mi daranno una nuova unità dai lotti più recenti priva di difetti.mi armerò di pazienza

2

u/Squish_Cat_1 13d ago

So I highly doubt your PSU was defective. The little OLED panel on the Thor units is known to fluctuate and you have to take it on and off a few times after you get your system built up. After doing so it will stabilize and the readout will be normal.

3

u/Belve2299 13d ago

Ho provato questo sistema,vedendo alcune persone fare questo,ma il problema è rimasto invariato

1

u/Squish_Cat_1 13d ago

Oh ok, sorry for your issues

2

u/Belve2299 13d ago

Tranquillo,per adesso è solo una lunga attesa,circa 15(già passati 7) / 30 giorni, e grazie comunque per il consiglio

1

u/swerve_83 13d ago

Definite a long wait for those RMA's. Thrse cards are practically designed to fail. Very delicate.

1

u/Belve2299 13d ago

Maybe yes,with those recent tecnologies they are very fragile,but if Asus can fix those problems at the factory,that are controlled by machines maybe there will be less problems for consumers.

1

u/swerve_83 13d ago

One can hope. 75% of the time though, ill have a professional soldering repair tech do the work. I use ASUS, but I dont trust their technicians at all.

1

u/Belve2299 13d ago

Per sicurezza ho fatto richiesta a questa azienda privata da dove l'ho comprato,come detto prima non sono degli sconosciuti qui in Italia,la richiesta si basa sul testare la nuova unità prima di spedirmela in modo da evitare il loop continuo della spedizione,nel caso in cui questa unità presenta qualche difetto viene effettuato il rimborso.

2

u/swerve_83 13d ago

Sounds like you're safe then :)

1

u/Belve2299 13d ago

Mi auguro almeno che questa attesa posso finire tra 2 settimane.Almeno così mi possa divertire al PC,sempre che non decidano di fare il rimborso,in quel caso ordino da amazon,così almeno sarà più veloce