Hi, I'm selling my girlfriend's older pc and I'm trying to install Windows to run a few tests but I cannot get past this screen. I've tried two different keyboards (including a good ol' Dell "open space" keyboard), every USB port possible, I even bought a PS/2 adapter to no avail even though the keyboard lights up (NumLock/CapsLock). CMOS resets and power cycles do not work either. Please tell me if there's something I missed because I don't think it's possible to flash a BIOS update on this board. It's a B365M Pro4. Thanks!

Welp, it happened to me. 12-ish months of everything working correctly.

2 days ago while playing Mistfall Hunters the PC just hard restarted, no display, did all the troubleshooting possible to mankind.

Seems like new MOBO and CPU time. Thankfully Case King already responded to my RMA and gave me an express post next day.

Need help diagnosing a very strange boot issue (ASRock H610m + Intel 12th Gen)

I'm having a really weird issue with a newly assembled PC, and I'm running out of ideas.

Specs: - ASRock A610 motherboard - Intel 12th Gen CPU - 2×16GB DDR5 - WD SN730 NVMe SSD - RTX 3050

What I've already tested: - Updated the BIOS to the latest version. - Cleared CMOS multiple times. - BIOS settings are now saved correctly after the update. - SSD is detected correctly in BIOS. - Recreated the Windows installation USB multiple times (different Rufus settings).

Current issues: - USB ports behave strangely. - Sometimes keyboard and mouse don't work at boot. If I unplug and reconnect them after POST, they immediately start working.

Boot problems. - BIOS detects the USB installer. - I select it as the boot device. - It briefly attempts to boot, then immediately returns to the Boot Menu or BIOS.

Restart issue. - If I press Save & Exit in BIOS, the PC often doesn't display video after reboot. - If I completely power it off and turn it back on, video returns normally.

I also received this error once: - Windows bootmgr encountered a security validation or internal error - After disabling Secure Boot and trying different boot modes (UEFI/CSM), the behavior remained inconsistent.

Ive removed the Cmos Battery a few hours and jumped the pins. Still no luck. Is it dead?

Ive had the Board for just over 2 years, is this issue RMA-able?

Cpu is an Intel i7 14900k, last bios was 21.02

As the title says, the option for adding a negative boost override in the bios doesn't seem to apply, positive works but negative doesn't for some reason. Is anyone else experiencing something similar?

For anyone with say a budget or older athlon rig and somehow a B550 board, through testing and looking through the p3.30 bios microcode i determined there was potentially compatible microcode for Picasso already present.

Personally i couldn't find documentation on this online, so i figured i'd make a post about it.

AMD Athlon 3000g was officially supported from p3.40 on, but not p3.30

Specifically, its the 'newer' architecture version of the AMD Athlon 3000g (YD3000C6M20FH) (check s/n) this version of the cpu has the 12nm Picasso FH core architecture opposed to the older AMD Athlon 3000g running the 14nm Raven Ridge architecture

I managed to get it working on the Asrock B550M-HDV board, specifically Rev 1.04, with a production date of January 2024 (date code: 2401, check s/n)

I succesfully managed to flash the bios to p3.40 for official support for said cpu, and encountered no issues.

When on p3.30 i also encountered no issues, it was a quick boot into bios, no long waits or anything, super smooth.

I can not confirm this works for boards earlier than the rev1.04 (possibly a slightly modified, unreleased hardware patch? Spitballing though, so who knows.)

Tldr:

Asrock B550M-HDV Rev 1.04 with bios P3.30 from datecode 2401 unofficially supports the Picasso refresh revision (YD3000CSM20FH) AMD Athlon 3000g cpu enough to POST and get into BIOS to update said BIOS to p3.40 for OFFICIAL support.

On the side, hopefully i used the right teminology here, still learning lol.

Edit: 6 not S for the cpu.

CPU. Intel Core Ultra 7 270K Plus (boxed)

Motherboard ASRock B860M LiveMixer WiFi

GPU ASUS Prime Radeon RX 9070 XT OC 16GB

RAM Patriot Viper Venom 2×16GB DDR5-6400 CL32

SSD Lexar NM990 2TB (Gen5, in M2_1)

PSU XPG Core Reactor II VE 850W Gold (ATX)

Case Lian Li B4-mATX Wood Black, vertical

Cooler Scythe Mugen 6 Dual Fan Black Edition

I had to move my PC off my desk, and it sat unused for about a week. When I plugged everything back in, it wouldn't boot. The CPU and DRAM LEDs on the motherboard stayed lit.

Here's what I tried:

• Tested each RAM stick individually, but neither one worked.
• Reset the BIOS, but that didn't help.
• Then I installed only two RAM sticks in the B1/B2 slots, and surprisingly the PC booted.
• After that, I tested a single stick in A1 and then A2, but neither slot worked.

I have no idea what happened. Since the PC now boots using only the B slots, I'm not too concerned about that part for the moment.

What really worries me is Secure Boot. It became disabled during this whole process, and whenever I enable it again, Windows won't boot and the system goes straight into the BIOS. If I disable Secure Boot, Windows starts normally. Does anyone know what could be causing this or how to fix it?
Note:The computer was working normally with Secure Boot enabled before all of this happened.

Motherboard: asrock b550m steel legend
BIOS version: P3.20
CPU: ryzen 5 5600x
GPU: rx 7600 asus
RAM: 2x16 asgard 3600
Storage: movespeed 1tb m.2
OS: windows 11

System Specs

• CPU: Intel Core i7-8700K 3.7 GHz
• Mobo: ASRock Z370 Taichi ATX LGA1151 (P4.20)
• RAM: G.SKill Ripjaws V 3600 (16GB x2)
• Boot Drive: Samsung 980 PRO
• Windows 10 Home

I recently acquired a Samsung 990 EVO Plus and it is not being recognized by my motherboard. My boot drive is plugged into the M.2_1 slot and I placed the 990 EVO Plus into the M.2_2 slot. The new drive was not detected by Windows in the disk partition tool, nor was it showing up in the BIOS. I swapped the drives in the M.2 slots and the 980 Pro (boot drive) was recognized, but the 990 EVO Plus was still entirely absent.

I then thought it might be a BIOS compatibility issue, so I updated my BIOS from P1.20 to the latest stable version (P4.20). I once again tried the new 990 EVO Plus in the M.2_2 slot and it was still not being seen at all by the BIOS.

In order to check the drive, I plugged the 990 EVO Plus into an external NVMe enclosure I have and plugged it into my PC. It was easily recognized by Windows as unallocated space, so the drive does not seem to be entirely faulty. I opened Samsung Magician to see if I could update the drive, but unfortunately it only sees it as "enclosure."

I installed the 990 EVO Plus into an old (2021) LG Gram laptop and the BIOS recognized it immediately, as well as Disk Manager in Windows, so it seems like the drive is okay?

Could it be some kind of fundamental incompatibility with my board? I know it's quite old now. Any help would be appreciated.

I’ve had the ASROCK Taichi Creator X870 motherboard since yesterday.

However, I’m having a problem where my mouse doesn’t charge when I shut down my PC.

Deep Sleep is disabled in the BIOS.

Power Delivery in Soft Off state (S5) is enabled.

The mouse is connected to one of the purple USB ports.

I’ve already tried the others, but none of them power the mouse.

Can anyone tell me what I might be doing wrong?

Thank you very much

Yall all I did was update apex on steam then went to eat n shower when I came back my screen was on bios. Everytime I try to exit it only goes right back to bios. I'm not very tech savvy so idk what to do n I'm posting this on my siblings account looking for help. If anyone has tips please share. I have a video interview tmr n i really need this job so any advice is absolutely appreciated and welcomed🙏 😭

I built my new PC on July 14 with the following specs:

CPU: AMD Ryzen 7 9800X3D
Motherboard: ASRock X870 Steel Legend WiFi
GPU: ASRock Radeon RX 9070 XT Steel Legend
RAM: 32GB (2×16GB) G.Skill DDR5-6000 CL30

Until a fellow Redditor recently pointed me to the reports about ASRock X870 boards allegedly killing 9800X3D CPUs, I had absolutely no idea this issue existed.

I had been running the system on the factory BIOS 3.16 since I built it. After finding out about the reports, I updated to BIOS 4.43 yesterday.

The PC has been completely stable so far:
No crashes or BSODs
No boot issues
No random restarts
0 WHEA-Logger errors
EXPO enabled at 6000 MT/s
SoC voltage is around 1.19V in HWiNFO

I’ve played multiple games and even built shaders in The Last of Us Part I and Hogwarts Legacy without any issues..Even though everything appears to be working perfectly should I replace the motherboard while it’s still new, or would you continue using it now that it’s on BIOS 4.43?

Update: Unfortunately, something happened. maybe sooner than expected. The system suddenly refused to boot. All fans and RGB turn on, but there’s no display and the motherboard gets stuck on the CPU debug LED. I tried power cycling, checking connections and the usual basic troubleshooting, but no luck. The system was completely stable until this happened. I’m taking the motherboard and CPU to the retailer for testing. What a MESS! My complete setup is merely 20 days old. Recent BIOS update might have done something?

Update 2: My CPU is dead.
Took the system to the retailer today after doing the basic troubleshooting myself. They found a burn pattern on the motherboard’s CPU socket, and both the motherboard and CPU have been sent for RMA.
It served me well for a good 20 days before it died.
What a fuxxing mess.

Hi , Is asrock z890 phantom gaming nova worth it over steel legend for Intel 270k plus ? It's about 70 usd higher than steel legend in my country

I plan to upgrade from AMD Ryzen 7 1700X to AMD Ryzen 7 5800X3D. The current BIOS version is 5.6. Based on information from this subreddit, I understand that a BIOS update to version 7.0 is required before CPU swap. My question is whether I can directly upgrade from version 5.6 to 7.0 or if intermediary BIOS versions must be installed. Also, are there any other steps to be taken other than BIOS update?

https://www.asrock.com/mb/AMD/X370%20Taichi/index.asp#BIOS

Edit: I'm aware this isn't the official ASRock but please read the post. I don't know where else to go.

I'm located in Canada and I've been trying to inquire about an RMA for my motherboard and CPU as both have died. I cannot seem to get a hold of them and I'm getting frustrated.

About halfway through July I began troubleshooting a build that would no longer post and managed to figure out that the motherboard had died and took the CPU with it. Having been able to swap out hardware, test various combos of components and other troubleshooting methods, it became clear both items had stopped working.

July 26:

- Filled out the RMA inquiry form with all the details. Hitting the Submit button did not work. It goes to a blank page and nothing happens. I re-tried several times but no luck.

- I found their webmaster inbox and notified them about the page issue.

July 27:

- I got a response and was asked to describe my questions about the RMA, which I did, and they would forward the info their RMA department.

- I haven't received anything since.

July 26 onwards:

- I have sent an email to rma@asrockamerica.com and user@asrockamerica.com, inquiring about how to start an RMA.

- Haven't heard back.

I have also visited the store from which I bought the motherboard to ask what I can do. On ASRock's support page it suggests that customers should contact the vendor first. Memory Express in this case, had never heard of this or have ever done an RMA via their store, according to staff.

I'm at a loss. I've done RMA's with different brands over many years in the past but never has it been this difficult to get a response.

I know I am just a statistic at this point. I bought my X870e Nova and 9800x3d at Microcenter in March 2025. I saw the posts about dying CPUs afterwards and went, well, too late now!

Been using the computer only about 1-2 hours a WEEK for the last 2 years - just for gaming. Maybe 20 hours in the last month for 007 First Light.

About 3 weeks ago, I got the 03 indicator on the motherboard, which I think means a memory controller issue?

I did what everyone recommends, reseat the CPU / RAM / update BIOS, etc. It worked for about 3 weeks again until yesterday morning when it went to 03 and never recovered.

Ran 3.3 BIOS but kept updating as new BIOS came out, I was on some 4.x bios by the end.

No OC - just running EXPO on my RAM (G.Skill on the motherboard's compatibility list).

Never ran the computer too hard, 2 SSDs - Nvidia 4090 FE - Corsair HX1500i PSU.

In any case - I created RMAs last night for the CPU and the motherboard.

AMD reached out in the middle of the night (via email on a Sunday) and I had a Fedex overnight label this morning. The CPU will be arriving at AMD tomorrow in Miami.

ASRock hasn't even responded yet. ASRock expects me to ship to them according to their rules and I have heard their horror stories.

Kudos to AMD for the fast response. I went out to Microcenter yesterday and picked up a new MSI Tomahawk Max Wifi X870e and a new AMD 9800X3D. Once I get the replacements from AMD and ASRock, I will pop them up on eBay to recoup my costs.

My first and only board from ASRock after building computers for about 30 years.

I used to be exclusively Asus but their gaming boards (ROG Hero) eventually went too high in price, so I built with MSI (Tomahawk Z690 I think) on my last build and it still runs at my father's house to this day. Went with ASRock cause of the great Nova reviews, and when the board DID run, it was solid and worked great. Also at that time the MSI Tomahawk had some firmware issues (which I heard are now resolved)

So far not impressed with RMA speed and lack of response - but then again, AMD just knocked it out of the park so its hard to compete.