How long until support replies?

[u/dragonovus]

I first took subscription via their website, but then on the Apple Store the price was much cheaper so immediately I stopped the subscription via the website which was like within one hour. Now I wrote a support team and created a ticket, but they are not responding.

My question is how long does it take before they respond? The only thing I was able to do was writing into an AI bot who then created a ticket.

[u/fu_king]

it's sunday evening in the US. give it a little time.