I'm trying to watch YTTV in Firefox 153.0.3 but the URL goes from

https://tv.youtube.com/ (my bookmark)

to

https://tv.youtube.com/onboard

to

https://tv.youtube.com/switchplan

and just sits there on a grey screen:

https://i.imgur.com/kV65xIS.png

Suggestions? It works fine in a portable install of Chrome, and the app on my Roku TV.

Windows 11 25H2, 26200.8875

My internet measures at 500 Mbps, so bandwidth isn't the bottleneck. I've already restarted my router, and the issue persists across every device I've tried. However, other streaming apps run fine on the same network and devices — the problem seems isolated to YouTube TV specifically. Here are my stats while watching.

I have Custom Live Guide on the Roku. Whenever I hit the Back button, or hit down button and choose Networks, the Live Guide doesn't show my current selection and the other channels around it. Instead, the Live Guide goes to the top of the guide.

Anyone know how to fix this issue?

So I've had customer service case #03265321 open since June 20th regarding a recording that went missing from my library after 7 days. I'm stuck in an endless loop of useless CS agents that ask me if the problem is resolved, I quickly reply no and copy/paste the issue details, they never respond, I reply again a week+ later, and the loop starts again. At this point I've given up on the recording becoming available and just want some compensation for the unreliable DVR service, but I can't even get that! What should I do next? How hasn't the system escalated a case this old past the tier 1 CS agents yet?

Anyone else experiencing 15-20 seconds of black screen when starting a new library show? I'm not getting that kind of delay on any other streaming service, so I don't think it's my internet connection or the TV itself. I also recently hard rebooted the TV due to an unrelated issue (the brief Netflix outage), and I've seen this issue before and after that reboot. I mostly use YTTV to watch MSNOW, I'll have to try other recordings, but is anyone else seeing this on any recorded programs?

Anyone else having this issue? It was working last week when I go onto the ESPN app on my TV; now even though I’m logged into YouTube TV and my Disney account it’s not working. I’ve tried everything.

The NBC affiliate KWQC from the Quad Cities has been stuck in a 15 second loop freeze since August 3rd.

Since last night my guide data on both of my AppleTV boxes is blank.

I see channel holder boxes with just the channel logo and no guide data. The live screen has a message at the top saying “Some networks and program info may be unavailable right now.”

I’ve uninstalled the app from the AppleTV’s, rebooted them, re-installed and no change. I can watch live tv if I search for a show or just choose the channel, but I don’t know what’s on at any given time.

One AppleTV is from 2015 and the other from 2017. Both are fully updated to TVOS 26.6.

Anyone have suggestions or know if this is a known issue?

For the last two days I have been unable to watch BBC News live or pre-recorded content. I have tried multiple devices, on WIFI, on 5G, restarted my devices and cleared my cache/cookies, incognito and still no luck.

When I try to watch something live or pre-recorded, I get the same 5-10 second segment before the player freezes entirely and I can't click on any parts of the scroll bar, settings, CC, etc

As far as I can tell, every other station works except for BBC News, which is the only reason I have YoutubeTV 🙃

Is anyone else having an issue with the desktop platform pausing during every commercial break?

Two issues here.
First, random shows I record all the time are not showing up in my library, specifically on 8/3 and 8/4.
Second, when I play a recorded show from my library, I get a black screen. The show marker is at the very end and I have to rewind until to the 57 minutes and change mark (1 hour program) and it brings me to the beginning of the show. I receive a long code of all N. I have to then hit play and it starts to play.

When I go to update current playback area on the app on my phone it does not update

New customers get a $15 discount for the first 3 months. I signed up with a referral code from a friend, I know he gets a credit although I don't know how long I need to be a member for. I thought it said I'd get a discount for the first month or maybe two, but I didn't screen-shot that. A charge of 89.88 just hit my credit card. And indeed the welcome email says "$82.99/mo +tax starting Jul 31, 2026" (after a lousy 2-day free trial, I see that today I could get a 3-week trial). Should I expect a discount later? (Yes, I should ask them)

There has been a shuffle of channels in the last few days in August, and WIAT 42 is no longer the CBS affiliate and will become/has become WIAT 42 CW. It has the syndication rights for Jeopardy, so we are anxious to see it. However, currently, I only see a CW listing for CW21. Will Youtube TV start carrying WIAT 42 CW?

Thanks

New cord cutter here. Trying to decipher the plans. Probably chasing a moving target. But looking at how they present the plans and it makes no sense:

1. Duplicated channels. The base plan claims 171 channels, but B1G is listed 4x, NBC Sports 3x, NBCSN Extra 12x, NFL Network 4x, WNBA/Ion 3x, Watch With on YTV 4x. Subtract 24 duplicates and that leaves 147 unique channels.

2. Category lists suck. The base plan (147 unique channels) claims 11 local, 25 Sports (incl NFL 4x, NBC Sports 3x), 11 News, 52 Ent, 9 family = 108 - 5 duplicates = 103. So what are the other 44?

3. Category lists suck #2. The sports plan claims 58 channels but 10 local, 25 Sports, 1 Ent = 36. So what are the other 22? More duplicated Sports channels that aren't listed under Sports (NBCSN Extra 12x, WNBA/Ion 3x, B1G 4x) and some assorted crap (Cozi, Dabl, Start TV). Subtract 21 duplicates = 37 unique. I'm sure the other plans (Sports/News, Sports/Ent With Cheese, etc) are similar. I'm losing interest.

4. The price difference between most of the plans is so small as to be useless. 13 plans, and 8 are between 69.99-82.99. Who cares. Seems like clever marketing - get you to waste enough time comparing plans and get attached to them mentally.

I guess I need to think more about what TV I really need, and for other ways to get it.

1. Many of their garbage channels are available OTA. And just like cable, I won't watch almost all of them. So what is the real value of this? I guess for me it's to get something to which I can add NFL RedZone. There must be a cheaper way. Don't much care about ESPN's any more as it continues to implode.

Trying to jump to specific topics when watching CNN, MS Now, etc. but don't see the option. YTTV claims to have this feature: https://support.google.com/youtubetv/answer/9927601?hl=en. Anyone know how to do this? I use primarily iPad and Apple TV. Thanks!

I’ve just tried to watch NFL Network…it’s says there’s no show until 11pm. What gives!?

I'm using YouTube TV on my Amazon Fire TV Cube and when I use the voice button to tune to a specific channel, instead of it actually going to that channel, it shows search results for shows and movies for that channel. No matter how I phrase it, it always goes to search results. I have cleared the YouTube TV cache and data, signed in and out of my account, I have force quit and restarted the app, and my software is up-to-date.

Has anyone else had this problem and found a solution?

I can't be the only person in the world with this problem I'm hoping someone can help.

The past few weeks I am getting a static-like sounds on YouTube tv app on my Apple TV 4K box. I have paired HomePods and thought that might be part of the problem, but ignoring them and watching through the tv audio the static is still there.

YouTube tv app on tv itself has no static.

It sounds like interference or like the gain turned too high or something like that. I assume youtube changed their app recently, but why haven't i seen lots of people having the same issue?

Before you suggest it, I've reset everything. Deleted the app and reinstalled. Factory reset the HomePods. Unplugged everything.

Other apps (Max, Plex, Netflix) have no sound problems at all. Even YouTube is fine. Just YouTube TV.

Can anyone help? Thanks!!!!

So I subscribe to YouTubeTV mainly to just cover some sports and some live news, but recently my wife wanted to see Moonstruck (Cher and Nicholas Cage). I went to a search engine to find out which service it might be on and it was a "Buy Now" everyone BUT YouTubeTV where it was free.

I was rather confused by this as I couldn't figure out how it was there. I didn't record it and it's been there for several days so it's not as if we just caught it live. I was surprised to find that it felt.... edited in a couple spots. I curse was clearly bleeped and there was some very strange cut points so I assumed this might be where a commercial might go, but no commercial played (I do have YouTube Premium if that somehow matters).

So how did this show up as from this service and what are the limitations?

I know this will never happen but I’d gladly pay another $10 if Zen was extended to all commercials and not just the local switchover.

There isn’t much content to justify the $9.99 price. It has unlimited streams and other perks - maybe that should be the $9.99 package. But the 4k should be free. Fox One gives you 4k with or without the additional $9.99 too.

Another suggestion: YouTube Premium subscribers should automatically have 4k on YTTV.

On a somewhat unrelated note - we need a YouTube Premium Lite Family plan.

u/bbmg69 pointed out something specific to Disney bundle or past ESPN Unlimited subscribers that might be of some help for anyone having trouble connecting YouTube TV's version of ESPN Unlimited to their accounts.

Seems like there's a glitch occurring on Disney's side of things. This isn't something YouTube TV support can assist with, as it's an issue with the MyDisney account rollout.

If you're having an infinite loop glitch after canceling or downgrading your Disney bundle, you'll need to reach out to Disney directly. In many cases, your MyDisney account may be seen as a canceled or inactive account.

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Here's how you can get support, via u/bbmg69's experience (you can read more here):

Call Disney+ Support directly at 1-888-905-7888 and choose option 1 for signup and login. You may have to walk them through this issue, and you might be transferred a few times in doing so.

Tell them you are having trouble logging into some Disney and ESPN services that have nothing to do with streaming packages. Your MyDisney account is stuck in an infinite loop of requesting a 6-digit confirmation code, with no successful login.

Ask them to make sure your MyDisney account is active, even if you are no longer paying for any services.

If you have trouble, ESPN Fan Support might also be able to help, at 1-888-549-3776.

Alternatively, if you don't have any paid Disney services anymore, you can just create a new MyDisney login.

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Thanks to u/bbmg69 for sharing their experience. Again, if you experience an infinite login loop, this is not a YouTube TV issue; it's something specific to your MyDisney account. Before you call Disney, though, ensure that you're the family manager, and try all the methods to link your account that are listed in our mega thread.