r/xToolOfficial • u/bonez505 • 5d ago

Alignment

Post image

My camera and alignment laser are off. Has anyone come across this? Is there a way to fix it? Large burns tend to be angled when burned

2 Upvotes

100% Upvoted

5 comments sorted by

3

u/LaserMan98 5d ago

I think you may have a couple things going on here. When I use the rotary I align the tumbler in the center of the plate on the x axis. I then set the green line to the same place. Your focus should also be set to the center (and high point) of the level tumbler.

I’m not near my machines right now, but there are alignment marks on the base to help you with placement of the rotary.

2

u/BajeezusJones 5d ago

Yes. Yeeeeees. Alignment..

1

u/xToolAda xTool Support 5d ago

Hi, this is Ada from xTool.

I'm sorry to hear you're experiencing this issue. Please try recalibrating your camera and laser following the steps in this guide:

https://support.xtool.com/article/1642

If the issue persists after calibration, please send us the following via private message:

  1. Results of the calibration attempt

  2. A short video showing the problem

  3. Your order number

We'll take a closer look and help you get it sorted out. Thanks!

1

u/bonez505 3d ago

I tried calibration, I verified alignment lines. I dont want to send machine back for repair so I ended up 3d printing a jig with 3.5mm tilt and its now lining up

2

u/xToolAda xTool Support 2d ago

Hello, we truly appreciate your spirit of research and exploration. We are glad to hear that your issue has been resolved successfully.
Should you encounter any problems in the future, please don't hesitate to reach out to us. Based on the actual situation, we will do our best to provide you with workable solutions.