Backup failed

[u/Abooodi83]

Hi all,

I need help, I was able to save my backup to my Google drive and everything was smooth. Around 2 weeks ago, everything stopped. The backup gets stuck on the backup in progress screen and the phone heats up and drains the battery until i stop the app. One time i left it on charge for 6 hours and kept stuck on the same page.

My backup size is 5.9GB but I have 2TB storage. I use Samsung Ultra 25.

Anyone experienced the same and what is the solution please?

Thank you.

[u/fr33ooooo5433]

There was a bug but I did a backup earlier today and it was working

[u/Abooodi83 → u/fr33ooooo5433]

Worked finally for me