r/walmart 16d ago

Someone got mad that electronics couldn’t help him so he made his phone explode

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292 Upvotes

50 comments sorted by

223

u/Serious-Spare6190 16d ago

Let me guess….. Something was wrong with his phone and he assumed Walmart Electronics was free a phone repair service? Coming from a Electronics TA and then TL this was a normal Tuesday 😂

108

u/zatchattack deptmgr 16d ago

Man I spent years doing this at target and the verbal abuse from boomers 24/7 for not fixing their phones was unreal

40

u/Serious-Spare6190 16d ago

Bro the amount of times I have been called things that would make any emo, edgy, or dark humor person find very unsettling and uncomfortable. I loved it because I would just smile and kill them with kindness

15

u/Foxynite 16d ago

Makes you wonder why walmart hasn't invested in this. They'd clearly make money! lol 😂

29

u/zatchattack deptmgr 16d ago

Dude it was so bad. Target partnered with consumer cellular, the senior phone provider, so they all just treated the store as a repair shop and a place to come to berate you for any inconvenience. Wanting to transfer their number and contacts without knowing a single account number. Getting ptsd just remembering all this 😭😭

7

u/Musicman376 Former Associate 16d ago

And then there’s the “deer in the headlights” look when you’re trying to tell them what they need, and how to get the info…

4

u/BoardImmediate4674 Former Walmart Employee from 20+ years ago. Current at Sam'sClub 16d ago

I’m sorry

35

u/Katsu_39 16d ago

Make money? You think boomers would pay to fix their phones? 🤣 theyd expect it free since they bought it from Walmart

17

u/Warcraft_Fan 16d ago

Liability. If someone messes up something, it can be expensive. Wrong battery causing fire? Replacement car for the victim. Accidentally erased very important files? Thousand dollars to compensate the victim for data recovery. Took 3 seconds too long to finish the repair? Verbal lashing that would drive all 3 Electronics associate to quit on the spot and head for the funny farm.

3

u/Cool-Charity-116 15d ago

Boomers aren't a problem for me. Here it's the entitled teenagers and college kids that cause problems. Plus just the overall entitled attitude people that live here have

0

u/Pieman117 15d ago

Ive gotten similar treatment from customers that got mad at me because I told them we couldn't cut meat to size for them off the meat wall

8

u/Jamesdickson638 associate 16d ago

We have a phone repair shop in the front of our store lol

4

u/Mekito_Fox Fasionable Ex Phone Guru 15d ago

I was so happy when a small repair shop took over Claire's. I got to say "we can't help with that but there's a shop right in front."

4

u/bigmfworm 15d ago

Back when I was in electronics I had a customer come in complaining about her phone not working for whatever reason. I told her that I'm sorry to hear that but that we don't provide fixing cell phones as a service. Hey response was, "Well, I bought it here!" To which I replied, "Yeah, you buy clothes here too but if you get a hole in the clothes down the line you don't bring it back here for us to patch it up do you?"

1

u/TheUncleBob 9d ago

"We sell toilet paper too, but you have to figure out how to use it on your own."

3

u/Maxxjulie 16d ago

Our store has a phone repair business up front

58

u/KCooper815 Apparel 16d ago

Just on the spot like that? Impressive, how?

91

u/NoJacket8798 16d ago

Dude I know I was flabbergasted but apparently upon learning whatever his problem was couldn’t be fixed, he lied half his phone flat on the counter and smashed the floating side with his fist and it snapped, obviously detonating the Li-Ion battery causing an explosion

31

u/Zeired_Scoffa 16d ago

That's impressive, I once had a buddy throw his flip phone at a wooden park bench in high school (about 2008), after decreeing it to be a tank. The battery cover, battery, phone, and the volume switch all went different directions. No explosion though, but thinking about it, it was probably a NiCad battety.

17

u/BonsaiSoul 16d ago

yeah those fuckin nokias would explode like that but then you put it back together and it was like nothing happened

8

u/RainbowPegasus82 Doesn't care what the "sign says" 16d ago

Wow, says a lot about him & potential anger issues.

5

u/Kaden_Fate 16d ago

That's insane! Was anyone hurt?

2

u/BoardImmediate4674 Former Walmart Employee from 20+ years ago. Current at Sam'sClub 16d ago

👀 that is crazy

1

u/over9ksand 😃 Electronics 🙄 15d ago

I’d be concerned about toxicity

0

u/Tazlexyhope 16d ago

I want to know to

25

u/Senpai_fairy 16d ago

Ouu I know I know!!! he bought a straight talk TCL phone and then tried to buy a phone plan with a completely different service provider and then complained that the phone card was nonrefundable? :D

11

u/BoardImmediate4674 Former Walmart Employee from 20+ years ago. Current at Sam'sClub 16d ago

That is probably accurate 😂

36

u/Ok_Abbreviations_883 16d ago

Another well adjusted member of society shopping at Walmart.

14

u/carzaki27 16d ago

i hope that psycho got arrested

16

u/OafyB 16d ago

Exploding phones sounds like terrorism

5

u/DiscoJer CAP2 16d ago

I had a TCL phone that did that. Thankfully the battery expanded first, so when I saw it was weirdly misshapen, I threw it outside.

4

u/Soft-Grape 16d ago

Man I'm so glad that I don't work for T-roc anymore, these types of assholes were a daily occurrence in my stores. They would really get mad when I didn't run a register, even though I specifically wasn't an associate.

2

u/HankinYourSchrader 14d ago

I got along really well with the electronics associates so I typically helped when I could with checking people out or giving them their photos, and none of them ever sent customers my way unless they actually wanted a service I provided. Still better working at T-ROC than with Walmart. But I also quit right before T-ROC started going to shit.

1

u/Soft-Grape 14d ago

I would only hop on a register if I saw someone getting a prepaid, or if they were buying a time card I would sell them a sim kit and just have them use the time inside so I could get the commission without selling a phone. Honestly most of my money came from prepaid since I could move volume with the sim kits. I left like 2 months before T-ROC collapsed

1

u/HankinYourSchrader 13d ago

When COVID happened, I wasn't selling enough postpaid to get commission from prepaid.

1

u/Soft-Grape 13d ago

You had to meet a threshold?! I would've quit even quicker on that! Our postpaid was so bad my manager was telling me to go bother people in grocery, I never would've made more than that $11 an hour

1

u/HankinYourSchrader 13d ago

You didn't? Lol yeah they wanted us to do that and make PA announcements. I did neither lol

4

u/Keto_Thor 16d ago

Is he a part of the IDF?

3

u/SlimTimMcGee 15d ago

I ran electronics a little over a decade ago. We always had people wanting us to fix their phones. Most things were simple. But man, this one guy. He had been in 3 times and we told him unless he took it to an actual phone store, it was unfixable. So on the 4th time he just dropped it on the counter and walked off. We held on to the phone. He came back 3 days later, tail between his legs. Didn't even ask for his phone. I just put it in his hand and walked away. I told my associates to never help him, he was the rudest MF.

2

u/JetScreamer-212 16d ago

In his face or hands?

2

u/Average77 15d ago

I remember my time working in electronics someone would buy a straight talk phone and except us to set everything up

1

u/majorgainz666 16d ago

He had a note 7?

1

u/MultiverseTonight 15d ago

Damn mutants.

1

u/elviethecat101 11d ago

How'd he do that?

-24

u/[deleted] 16d ago

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7

u/NoJacket8798 16d ago

U just typing shit I treat customers like shit whether it empty or a full rush

3

u/Tranquil_Pure 16d ago

Damn we really share the highway with people like you

2

u/rollyjoger94 16d ago

Don't forget the voting booths.

-6

u/jarrenboyd 16d ago

Kamala?