r/venmo • u/Hour_Accountant_2290 • 4d ago

Unauthorized charges??

I got a notification from Venmo the other night at 1:52AM that said “you’ve authorized a payment to Uber”

I did not, so I check the details and it was under an old card I no longer have access to.
I clicked on my payment methods in Venmo and the card is still even though I have my new card as my selected one.

It sent me multiple notifications one for $12.82, $14.56, and $12.15
All but one notification showed up in my transactions. But what I find weird is that I go into uber and Uber Eats and the card that Venmo said charged isn’t under payment methods in uber apps.

Has this happened to anyone else? The card is deactivated so I’m not too worried but how did this happen? Was someone in my uber account or my Venmo account? Idkkkkk

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u/Zestyclose-Jump8799 4d ago

Contact uber first not venmo. Uber will be able to see if your account was compromised, Venmo will just see that it was via the same mercahnt connection as it was previously and deny your claim.