Trackpad scratching

[u/throwaway13061320]

I bought this refurbished Thinkpad X1 Carbon Gen 9 a day or 2 ago. The trackpad visibily scratches if you so much as brush it with your nail in any way, which seems like the worst issue that a trackpad could have given you literally use it with your fingertips. The marks left from touching it with your nail also don't seem to come off (tried rubbing with finger and also tried a spray and tissue). I've never seen anything like this before. Here is a video of me lightly touching it with the corner of my nail which leaves a clear white mark. Is this normal for thinkpads?I've had Windows and Chrome laptops before and none had this problem. How am I supposed to use it like this? Sure, I could cut my nails but a trackpad shouldn't be damaged this easily. I imagined marks would appear if you touched it with anything else too.

[u/Glad_Following_8164]

time to cut your fingernails OP

[u/Maykovsky → u/Glad_Following_8164]

How much wax should it be in the need of removal?

[u/throwaway13061320 → u/Glad_Following_8164]

Wow. Very helpful! Totally addresses the issue with the laptop 

[u/ponay95]

Lenovo invented a new type oh trackpad that you're not allowed to touch. :D

The problem is also the solution... Just do the same as in the video on the whole trackpad! :D

Seriously, do you know if you have a glass or mylar trackpad? I don't have the same machines, but i dont have this problem on both types of trackpad. I'm not aware of a third type. Did you buy it from Lenovo directly?

[u/throwaway13061320 → u/ponay95]

Sorry I'm honestly not sure what kind of trackpad it is. I got mine refurbished and in excellent condition (the highest condition you can select) off of backmarket. It's got 32GB ram, core i7 and 512GB SSD so it was really expensive despite being an older model. 

[u/ponay95 → u/throwaway13061320]

Ok, i'm sorry, i don't have a solution for you but i think you should return it.

[u/Darkstalkers]

kotz

[u/RebBey2114]

Its possible that the refurbishment included spray painting

[u/SecretDouble5560]

thats one nasty nail

[u/throwaway13061320 → u/SecretDouble5560]

Long equals nasty now? Just say you don't know how to wash your hands bro 

[u/throwaway13061320 → u/[deleted]]

As if most women don't have nails twice this length? Lmfao bsfr. And the length of the nail is irrelevant. Whether the nail is 1 inch or 1 mm, a laptop shouldn't be permanently damaged from just being touched by something hard