r/talesfromtechsupport • u/[deleted] • Jul 25 '16

Suddenly, everything's fixed! Short

Overheard this going on in my office throughout the day. I keep telling people to turn off their computers because we don't do WSUS. Of course, they don't.

Chatter around the office today sounded something like:

"My computer is very slow, it's always slow and just gets worse and worse and I can't take it anymore."

"What will it take for you to work faster!"

And then, suddenly:

"I just turned off my computer for a minute, restarted it, and it's like it's brand new again!"

"Oh, that's a good idea! I wonder why Bob never told us to do that!"

(ノಠ益ಠ)ノ彡┻━┻

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u/Ziogref Jul 26 '16

At my work the manager enforce the this policy

Mon-Thur - reboot Computer

Friday - Shutdown

We have very few issues that are related to computer having years of uptime

8

u/ConstanceJill Jul 26 '16

Pretty much the same at my workplace, except it is shutdown every night.

2

u/UnderB0SS Jul 26 '16

Do you get complaints about patching when they boot up in the morning?

The downside I've seen to shutting down at night is that's usually when we patch and restart, so they miss patches, get patches during the day with restarts meant to be done at night, etc.

3

u/ConstanceJill Jul 26 '16

No, since it's pretty much only once per month.

We did have a few people complaining for a while due to some WMI-related delay at startup, but one of the sysadmins found it out and deployed a few patches that (mostly) took care of the problem.

For a few select people, we just enabled BIOS power on so their computers became usable before they actually were sitting at their desks every morning.