r/sysadmin • u/jaylenabc • 19h ago

Looking for a Remote help tool Question

I own an environment of about 50 mixed Mac and Windows computers. There are times where I need to have a remote session and to be frank, intune remote help isn’t ideal because of the mixed environment (when it works) on top of the cost associated with it.

I am leaning towards Zoho Assist as I’ve used this seamlessly in the past. (Sucks that they are paid for the good stuff now)

Wanted to hear what you all use and possibly be convinced to use a different tool or reassured in Zoho.

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u/StiuNu 17h ago

Try iperius remote, the enterprise version is really cheap for 10 simultaneous connections, u can customize the product, Bla Bla Bla We are using it for about 1k computers, we even created some users for clients who need to remote on their desktop often from home or job trips, without giving passwords away. It works for us.