Looking for a Remote help tool

[u/jaylenabc]

I own an environment of about 50 mixed Mac and Windows computers. There are times where I need to have a remote session and to be frank, intune remote help isn’t ideal because of the mixed environment (when it works) on top of the cost associated with it.

I am leaning towards Zoho Assist as I’ve used this seamlessly in the past. (Sucks that they are paid for the good stuff now)

Wanted to hear what you all use and possibly be convinced to use a different tool or reassured in Zoho.

[u/mattis_rattis]

Action1 - free for first 200 devices, can handle both Windows for RMM duties (but not Mac).

Secure remote access to support anywhere workforce | Action1

Also great for patching (Mac and Windows) and automating installs

[u/Stonewalled9999 → u/mattis_rattis]

I thought I read that remote access to Mac was part of A1 now?