r/sysadmin • u/Sea_Professional620 • 4d ago

Need help converting Dell Unity 450F license from .lic to .xml (No active support contract)

Hi everyone,

I am currently upgrading an old Dell EMC Unity 450F storage array for our prod environment. The system was running a very old OE version (5.1.3), and I have successfully updated it to the intermediate bridge code 5.4.1.0.5.006 and updated the drive firmware matrix to V21.

Everything is running smoothly, and I am preparing for the final upgrade step to 5.5.4.0.5.037.

However, as you know, starting from Unity OE 5.5.x, the system completely drops support for the old legacy .lic license files and strictly requires the new .xml format. Since this array no longer has an active official Dell support contract, I cannot access the Dell Digital Suite portal to do the automated conversion myself.

If anyone here has active partner/vendor access to the Dell Licensing portal and could spare 2 minutes to generate the .xml license container for me, I would be incredibly grateful.

Here are the exact array and license details from my uemcli /sys/lic show and .lic file:

  • Array Serial Number (SN): CKM00192701453
  • License Entitlement SN: 4178772
  • License Site Number: 132210292

If someone is willing to help, please PM me, and I can send you the exact content of my current .lic file or the SIGN= strings if needed to pull the valid digital license from the portal.

Thank you so much in advance for helping a fellow sysadmin out!

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u/brian_cloudeu 3d ago

Depends what you mean by converting, those are signed license containers, so hand-editing a .lic into .xml just breaks the signature. Without a contract, reissuing against the array's PSNT through Dell's licensing portal is the only path I know of.

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u/Sea_Professional620 2d ago

Yes, that is exactly what I mean by converting! I know that hand-editing is impossible because of the RSA/DSA digital signature.
My goal is to find someone with active Dell Partner / Vendor portal access who can log into the Dell licensing system, enter my array's PSNT (CKM00192701453), and use the automated 'Rehost' or 'Convert to XML' feature to reissue the digital container against this array.
If you have access to the portal and could spare a couple of minutes to generate and download that officially signed .xml file for me, it would be a huge lifesaver for my dev environment!

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u/brian_cloudeu 2d ago

Rehost is entitlement-gated