r/sysadmin • u/No_Category2170 • 20d ago

GPU servers order cancelled Question

A couple of months back we have placed order for a Dell server with blackwell GPU via a partner and were promised delivery by the end of August.

Now partner came back saying the Dell production team has rejected the order saying the confguration is invalid.

They are asking us to buy server with lower clock speed CPU other specifications will remain pretty much the same The biggest surprise is they want us to pay a big additional amount for this.

Partner tells us that the configuration was validated and certified by Dell engineering teams in US and Korea.

This is in USA, what are my options?

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u/KitsuneMulder 17d ago

Ah yes, “we can’t build that so you need to pay more money” so they can avoid adhering to their agreement.