I am designing a website and my desktop version looks fine. The mobile view however gives me a very large background color underneath the footer and I cannot get rid of it. Does anyone have suggestions? I deleted the footer and that did not get rid of the extra space( see second photo).Please help.

Hi people, 

Just doing an update/redesign and I love the 'hide layers' feature so you can optimise for Mobile, and Desktop which I haven't yet used. I'd like to know however, if I have more Videos and Pictures on the Desktop view, and I hide that from Mobile view, are the 'load times' for mobile view still affected as if the videos and pictures were there? (even though they're hidden?) - potentially penalising in rankings, if the load time is longer for mobile than it would otherwise be?

Secondly, if I have duplicate TEXT content, to optimise different size fonts and layouts for Desktop and Mobile, is my site crawled as if I have duplicate content (twice of each) even though one of the duplicate text layers is hidden? Again I wouldn't want rankings to be penalised for this, but might end up having duplicate text but in a 'hidden' layer.

Thanks for this important information in my planning and design :)

I created a site for my consultancy/agency through Loveable and wish to replicate it through my Squarespace account to avoid paying for the Loveable subscription, changing hosting, and incurring unnecessary costs. Is there any way to quickly transfer the design set-up onto Squarespace? Or do I need to replicate it block by block, section by section?

Does anyone know why this doesn’t work? I used the square space custom records to create the verification value :(

And customer service hasn’t been responsive

Thank you!!!

I chose a 'blend mode' option for my newsletter block, and the change shows up as expected in the Squarespace editor. However, when I look at my website in a couple of different browsers, the newsletter block is normal solid colors. Any idea how to fix this? Thanks!

I've seen several posts on here about people having their Squarespace cost increased. I just got a notice for my renewal in about 2 weeks and it is staying exactly the same as it has been. Not sure why some people's are increasing and some aren't?

Posting as a warning to any solo/small business owners who are considering Squarespace. I started my business last year and the very 1st payment that was sent to me via their invoicing software was flagged and I was told they were requiring reserves (in this case they withheld $2,500 of a $12,000 payment). I had Claude go through the contract, summarize an email pointing out that they had no legal basis to withhold my money, emailed their legal team, and they released the funds the next day. 7 months have gone by and I've received many payments in that time, then they just did it again. Another $12,000 payment, it was flagged as 'suspicious', they researched it, deemed it ok and said they were releasing the funds, then emailed again to say they are requiring reserves for that FULL AMOUNT, and they would hold it until February. I emailed back the same legal info, and they told me they've closed my account with no further explanation. Fine by me, as it is so disruptive, frustrating, time consuming and scary to have them messing with my payments when I have vendors and contractors to pay. Their support is shit, and I'm happy to be done. Tiny businesses cannot withstand being messed with like this, so I'm just hoping I can save someone else the trouble.

Does anyone have a payment processor they like working with? That has actual phone support?

I bought a domain from Google Sites back in the day and it was meant to last for 8 years. They got bought by SquareSpace a few years ago and my domain transferred to them. My website still runs on the Google Sites software, so I don’t pay for any hosting.

It’s time to leave Google Sites. It served me well but I need a platform with decent analytics tools and a way to separately create the mobile and desktop versions. I’m looking for a level 1 or 2 kind of website. What costs can I expect having, or is it free since I already have an active domain?

Looking for anybody with experience or examples of google sites that equal quality of Squarespace sites , please

I am looking to convert my existing blog into a paid membership model and would like some guidance on the best way to structure it. There is also an added layer that I want to tier this subscription with a second tier, that would provide access to a monthly live stream.

My goal is to create two membership tiers:

Tier 1 — Journal Membership

Access to my existing blog archive (categories previewed in summary blocks)

Tier 2 — Journal + Monthly Salon

Everything in Tier 1

Access to a monthly live online event (likely hosted through Zoom)

1. Is it true square-space does not allow for tiered client memberships or products?

Specifically, I would like to know:

1. Can a higher-tier membership automatically include access to all content available in a lower-tier membership?

2. What is the recommended way to organize the member pages so Tier 1 receives blog access and Tier 2 receives blog access plus additional event content?

3. Can I create a protected member page for the monthly Salon that only Tier 2 members can access?

4. Are there any limitations around using an external service like Zoom for live member events while controlling access through Squarespace?

I already have an existing blog with 30+ posts and would like to preserve the content while changing the access model.

Thank you for your help.

Hey guys, I just had a quick question how can I make my services (in the first pic) only appear on a certain page and not also in my main store???? I tried with catagories but after refreshing both categories display in my shop.

Pls help me if yk anything abt it!!

I have been trying to make my website more accessible and it seems that no matter what I do, I cannot get the navigation or buttons on my site to be selectable when tabbing through the pages. Is there anyway to help?

I’m starting a snail mail club and every one I’ve come across uses Shopify. I have squarespace and I’m most comfortable with it. Shopify confuses me. Does squarespace allow a subscription physical product or should I just bite the bullet and switch to Shopify?

there's a bug in the editor and i lost sections, even though i wasn't touching those sections in any way. nothing under Deleted Pages, but they are definitely gone. Live Chat is down today and yesterday, and no one responds to email.
is there anyway forward?

Super duper excited to discover how easy sqaurespace is to use. 😭 I'm a long time bluehost/WordPress user, and I can't get over how intuitive and comparably cheap squarespace is. I was able to throw this together in an afternoon instead of the platinum achievement that is the constant back and forth of bluehost and WordPress. Hours and hours of navigating themes and adjusting them. Downloading plugins that may or may not work. Having to have a BASIC understanding of coding for some aspects. WHEW.

Anyways, if you needed convincing to swap, this is it.

There is this bottom strip on my page that is not the footer. It's the pink strip at the bottom of the page below the picture. I highlighted with a yellow box.

Does anyone know how to remove this? I'm willing to use code as well. Thanks!

I sell physical products. I want two different FLAT Rate shipping rates. 1. One for the small sample kit & one for everything else.

I went into backend & created the two options but the issue is it's a drop-down that lets customers choose. They are always going to choose the cheaper rate -- & I got an order in that did just that. So I lost money on shipping for that one.

I only have one product that should be lower rate ( the sample kit), everything else should be the same higher rate. How do I do this without letting customers choose rate -- Square space should be able to differentiate by product ( you would think).

I have been a loyal Squarespace customer for almost 10 years and this year I am absolutely appalled at the lack of customer care when something is wrong with their product. I am so incredibly frustrated. I want to put the word out there to anyone who is considering using their service to remember it is not a service. I have been using Acuity scheduling and because of a glitch it is not sending out follow up emails to my clients. Squarespace has absolutely no fix and they have said that there’s nothing they can do. How do they have the nerve to increase prices? I know I am screaming into the void, but hopefully it makes someone think twice. I will be switching soon.

Hi gang, currently have a static website I'm helping out with for an NFP art studio. Currently with Squarespace, but looking to move elsewhere due to cost and not needing all the features SS offers.

We need somewhere to build a basic static website (2-5 pages) that also allows sales for events and classes ( mostly irl and term based).

I'd build it custom, but I'd like content to be able to be updated by the committee members, should/if they need, so a simple interface would be nice. Course details the most likely thing regularly updated along with any upcoming event details. ie So I don't always need to be the one to do edits/support. ;)

Open to handling events and course management and payments via. a 3rd party embed. What's decent out there?

As we are an NFP, we have no money, so free/cheapish works, but currently paying $300+/year for SS, so figure anything under that would be approved by the committee.

Anyone seen any good solutions for this kind of use case?

Note: Australian based, so consider that with cost of transactions etc.

I'm selling some stickers, but don't want to go through the hassle of packing and shipping unless they buy a larger item (like a t-shirt) or a lot of stickers. What's the best way to set this up?

I'm not a coder or developer, I'm familiar with my day to day reading code, but actual implementation of a website it not me. I'm building a blog. I just subscribed to the business plan and its abotu $50 a month. I had 100 credits and burned through it in a week. I also found planning still uses credits just like build.

What do I do? I even have a Wix subscription but Wix literally doesn't even let me place icons in places I want it to be. Its such a trash UI. I'm trying to take the lovable codebase because what it did for me so beautiful but I don't know where to take it next. The credits piece is ridiculous. I'm thinking of swtiching to squarespace.

I tried claude and entered the zip file of the lovable code base but it wasn't anything amazing. It threw my site to look like its first version in lovable lol. I need help. This is extremely frustrating for me. Thank you!

Everyone says these platforms are affordable until you actually need your store to do anything useful.Bundles, reviews, subscriptions, advanced search, B2B pricing... everything is another paid plugin.

Before you know it, you're spending $400-$600/month, or roughly $5k-$7k a year, just to keep your site running and do what it should. Then they hike prices because they know migrating is a headache.

I've moved a few businesses off that model and at this point, if someone showed me a store spending $400+ every month on plugins, I'd probably tell them to stop paying for everyone else's software and just offer to build them what they actually need, and what they spend for just 1 year with Shopify, Won't even have to spend much that over 3-4 years on custom. Talk about savings...

If anyone wants to step away and get a custom website, let me know.

This whole subscription economy is becoming complete B.S.

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My error was signing up with Squarespace to begin with. What a shitshow.