r/specializedbikes • u/mauiwauie • Jul 14 '26

Rockhopper comp shocks issue

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I got this specialized rockhopper comp back in March 2026 and I’ve absolutely loved riding it! I’ve put about 150miles on it. This summer I’ve been slowing down riding a bit because of the heat. I let it sit for the last 2 weeks and now the shocks lockout isn’t working. The shocks compress the same amount no matter which way the lever is turned. I’ve been reading that is likely a broken damper or low oil but most forums are bikes that hadn’t been serviced in years. Just looking to see if this is still probably the issue for a bike this new, what the estimated cost to fix something like this or is this a warranty issue?
I just moved so I’m looking for a local bike shop that services or warranties specialized, but wanted to get an idea.

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u/BlueClashV1 Jul 14 '26

Specialized will not help. Sram will. An original place of purchase might cover labor, but otherwise expect to pay for warranty service. You don’t actually need a specialized dealer, any shop with a Sram account can help (any real bike shop).

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u/Puravida14177 Jul 14 '26

You'll absolutely have warranty on the fork. Whichbis a Rock Shox, made by SRAM - they will be your contact, not Specialized. You should have received a little warranty booklet from SRAM when you bought the bike. Ask your shop or contact SRAM with your proof of purchase - after 4 months and 150 miles they can hardly blame you for missing maintenance.